Page 1 of 1 (4 items)
This post has 3 Replies | 1 Follower

Posts 3
Alexander Sell | Forum Activity | Posted: Wed, Aug 11 2021 7:35 PM

Logos 8 crashes when I start up (up to date Windows 10 laptop with decent specs).  I've been using Logos for a little over a year and haven't encountered this problem before.

It was suggested that I hold down control at the start and get logs, or use a different layout/interface, but holding down control seems to do nothing.  I sometimes get the logos spash screen upon startup, but other times nothing happens when I open it.  I tried uninstalling and re-installing the program and that doesn't seem to have helped either.  It was working fine last week and I don't think I've changed anything software or driver-wise. I've looked in the task manager and it doesn't appear like any logos program is running at all.

Posts 3
Alexander Sell | Forum Activity | Replied: Wed, Aug 11 2021 7:39 PM

Clarification: Logos 9, not 8.  Freshly downloaded.  Sorry

Posts 19399
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Aug 11 2021 10:03 PM

Alexander Sell:

Clarification: Logos 9, not 8.  Freshly downloaded.  Sorry

Welcome Big Smile

Logos Help Center (LHC) has Desktop Support articles, which includes:

If support articles do not fix crash, suggest creating a new thread in Logos 9 Desktop App that includes diagnostic log files.

Keep Smiling Smile

Posts 3
Alexander Sell | Forum Activity | Replied: Wed, Aug 18 2021 7:15 PM

While restarting the computer wasn't helping before.  I installed some windows updates and restarted the computer, and when I tried Logos again, it opened right up.  I don't know if something got stuck or if some cache got cleared.  But it's working now!  Smile

Page 1 of 1 (4 items) | RSS