Crash: When unhiding a hidden resource - replicable
Logos 9.10 Beta 2 (9.10.0.0006); Windows 11 (with 11th Generation i7 and Intel Iris Xe Graphics)
Replication:
- Opened Program Settings
- Expanded Hidden Resources
- Scrolled down and found the NASB Paragraph Version (or apparently any other resource)
- Clicked on the "X" to unhide the resource
- Logos Crashed
Logs:
2475.Logos_Hidden_Resources_Crash.zip
I tried it with a different hidden resource and it crashed again using the same steps above.
NOTE: 20 minutes after unhiding the NASB Paragraph Version, it is still it is "Downloading" when I look at the information pane in the Library and when I try to open the resources - it says "This resources hasn't been downloaded yet ..." and shows a status of "Downloading". (This condition continued for over 30 minutes after unhiding the resource.)
See Post HERE for the downloading problem.
Comments
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Tim Hensler said:
Replication:
I replicated the crash in Windows 10. The crash log showed the same error 4914
Dave
===Windows 11 & Android 13
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After Logos was restarted, the former 'hidden' resource was listed under "Not on this device" with options to Download and Hide this resource. I managed to hide it without any problem.
The subsequent restart log showed recovery from many DB files. I enclose the log in case it may be of interest.
Cloud Resource Manager lists 13 resources as in transition and tries to download them (12 are Hidden resources and 1 was a monthly Connect from March 2020). This fails so Update Manager is called. It recognises only 7 as being hidden and also fails!?
So I deleted the CloudResourceManager and UpdateManager folders to fix this.
Dave
===Windows 11 & Android 13
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Dave Hooton said:
I deleted the CloudResourceManager and UpdateManager folders to fix this.
Thank you Dave - that fixed my download problem.
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Tim Hensler said:
Thank you Dave - that fixed my download problem.
I didn't do that for a download issue, though, as my resource was safely in "the cloud". I did it for the internal issue that I explained above.
Dave
===Windows 11 & Android 13
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