LOGOS Crashes on Bible or Morph Search

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This post has 4 Replies | 1 Follower

Posts 10
Louis J Rosen | Forum Activity | Posted: Tue, Jan 4 2022 8:21 AM

Running LOGOS 9.10.0.0017 on MacBook Pro Big Sur 11.6.1

LOGOS crashes whenever I attempt a Bible or Morph search.  Bible version doesn’t matter.  I can successfully run Basic searches and Clause searches on bibles.

Steps:
Open search window.
Select Bible search, all bible text
Enter search term

Spinning beachball appears, then after a short time LOGOS crashes.

Logs attached.

6180.BibleSearchCrash20220104-110750.zip

Any help would be greatly appreciated.

Lou Rosen

Posts 19599
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jan 4 2022 4:18 PM

Curious if Resources folder has been relocated ?

Noticed lots of errors trying to read any file in Resources folder. Hence wondering if Resources folder has been relocated with that destination location not being available (USB ejected OR volume name changed).

Logos Wiki  Install in different folder or drive

FYI: my 2019 iMac has macOS Big Sur 11.6.2

Keep Smiling Smile

Posts 10
Louis J Rosen | Forum Activity | Replied: Tue, Jan 4 2022 5:47 PM

Hi Keep Smiling

Thanks for looking into this.

I think the resource folder is in the right place -- see screenshot:

Screen Shot 2022-01-04 At 8.42.27 PM

One other thing I noticed is that I can do inline bible and morph searches without crashing.  Only searches from a search tab crash.

Posts 19599
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jan 4 2022 9:02 PM

Louis J Rosen:
I think the resource folder is in the right place -- see screenshot:

Agreed: Resources relocation would show a black arrow on folder for a link. Logos.log file (running current stable release of 9.10.0.0017) posted earlier had 2,189 unusual errors "Unable to open resource at ... (Failed)" that is adversely affecting Bible & Morph search.

One idea is restarting MacBook Pro followed by opening Logos 9.10 and letting library preparation be done before trying to search.

If macOS restart & library preparation is followed by search crashing, suggest contacting Faithlife for remote assistance => 

Keep Smiling Smile

Posts 27919
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Jan 5 2022 1:42 AM

Try a scan of the resources folder  i.e. scan /Users/louisrosen/Library/Application Support/Logos4/Data/1wblbk4x.ot0/ResourceManager/Resources     from the Command box.

Dave
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Windows 11 & Android 8

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