Crash when trying to copy text from a pop-up footnote.
Logos 9.12 Beta 1 (9.12.0.0002); Windows 11 (with 11th Generation i7 and Intel Iris Xe Graphics)
Replication:
- Open NLT Bible to Genesis 45:7
- Click on the asterisk at the end of the verse
- Highlight the text in the pop-up window
- Right-click on the text
- After a short pause, Logos closes.
Expectation:
- I was expecting the context menu to open when I right-clicked on the highlighted text so I could copy the text.
Observations:
- If I highlight the text in the pop-up footnote and press CTL+C, the text is successfully copied with no crash.
- Trying to execute the Right-click context menu triggers the crash.
- The same thing happens with other pop-up footnotes in NLT
- The same thing happened with pop-up footnotes in
- ESV Bible, footnote z at Genesis 43:16
- Synopsis of the Books of the Bible: Genesis to 2 Chronicles (LLS:SYNBBL01GE), footnote 2 at https://ref.ly/logosres/synbbl01ge?ref=Bible.Ge2.1-7&off=143&ctx=wn+portion+as+such.+~Hence+the+Lord+2+God
Logs from replication process above:
Comments
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Tim Hensler said:
Replication:
- Open NLT Bible to Genesis 45:7
- Click on the asterisk at the end of the verse
- Highlight the text in the pop-up window
- Right-click on the text
- After a short pause, Logos closes.
Logos 9.12 Beta 1 Mac OS 12.0.1
This worked normally on the Mac OS.
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Exactly my problem. Beside, when I right click on any word and I open the context menu, it doesn't open fully, to the very bottom. For instance I cna't see "Report typo"
Marco
(thanks Tim to host me)
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This is also happening on Verbum on Windows. It is not specific to a particular Bible/footnote.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Thanks for the report. We are currently working on fixing this bug. I'll add a link to this thread to the case.
Andrew Batishko | Logos software developer
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Tim Hensler said:
Logos 9.12 Beta 1 (9.12.0.0002); Windows 11 (with 11th Generation i7 and Intel Iris Xe Graphics)
Replication:
- Open NLT Bible to Genesis 45:7
- Click on the asterisk at the end of the verse
- Highlight the text in the pop-up window
- Right-click on the text
- After a short pause, Logos closes.
Expectation:
- I was expecting the context menu to open when I right-clicked on the highlighted text so I could copy the text.
Observations:
- If I highlight the text in the pop-up footnote and press CTL+C, the text is successfully copied with no crash.
- Trying to execute the Right-click context menu triggers the crash.
- The same thing happens with other pop-up footnotes in NLT
- The same thing happened with pop-up footnotes in
- ESV Bible, footnote z at Genesis 43:16
- Synopsis of the Books of the Bible: Genesis to 2 Chronicles (LLS:SYNBBL01GE), footnote 2 at https://ref.ly/logosres/synbbl01ge?ref=Bible.Ge2.1-7&off=143&ctx=wn+portion+as+such.+~Hence+the+Lord+2+God
Logs from replication process above:
This has been fixed in 9.12 Beta 2.
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