Slides not advancing from Ipad

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Mike Tourangeau | Forum Activity | Posted: Sat, May 14 2022 8:09 PM

Title says it all.....happened last Sunday. I am not sure why, were there any server problems? 

Posts 830
LogosEmployee
Jordan Sjodin | Forum Activity | Replied: Sat, May 14 2022 8:16 PM

We didn’t have any known issues. 
could you submit logs from your iPad? Should be in the about menu  

also, using the local connection provides a much better experience in general. You just need to enable the local wifi server in proclaims setting. The remote app should auto discover proclaim. You can verify it’s connected locally by the presence of the wifi symbol in the remote app‘s top bar. 

Mac | iOS | Android | Windows | Web Developer 

Posts 1430
Mike Tourangeau | Forum Activity | Replied: Wed, Jun 22 2022 12:28 PM

I am sorry for not seeing this before now. We had this same problem for two weeks in a row. How do I submit logs from my ipad? 

Posts 5999
Forum MVP
Mike Binks | Forum Activity | Replied: Thu, Jun 23 2022 1:38 AM

Mike Tourangeau:

How do I submit logs from my ipad? 

Use the hamburger menu (top right corner)

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1430
Mike Tourangeau | Forum Activity | Replied: Thu, Jun 23 2022 7:36 AM

Thanks Mike. I found it and sent it in....."Hamburger menu" That's a new one for me :) 

Posts 1430
Mike Tourangeau | Forum Activity | Replied: Wed, Jun 29 2022 8:20 AM

For anyone experiencing this same problem. I sent in logs and tech advised me to update my iOS. That seemed to do the trick. I only use my iPad for preaching and have not updated it for a while.......never thought of it till now. 

Posts 5999
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Jun 29 2022 12:23 PM

Mike Tourangeau:
I only use my iPad for preaching

Wow that is hefty resource for a single use. 

What do you use for 

notes

weather forecasts

finding out where the wife is

checking email

playing bridge

FaceTiming the kids

finding the phone

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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