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Posts 25
Ben Chavez | Forum Activity | Posted: Sat, Jun 18 2022 8:15 AM

Does anyone know of a work around, I've been using WS and Logos. This morning I tried to log into WS and I'm getting an error stating I need to enter my email and Password. Still can't log in after confirming both. I called logos and they have no clue on what to do. I didn't change anything on my end prior to today.

Posts 102
John Simpson | Forum Activity | Replied: Mon, Jun 20 2022 3:35 PM

Somehow your PC lost your stored login information. Unfortunately, the Wordsearch servers no longer exist to validate your login so you can't re-activate Wordsearch.

If you have a backup, try restoring the information in:
  • C:\ProgramData\WORDsearch\Global Data\
  • C:\Users\[USER]\AppData\Local\Wordsearch 12

It looks like the data associated with the ActiveUserID is stored in

  • C:\ProgramData\WORDsearch\Global Data\LocalLogins.db3
  • C:\Users\[USER]\AppData\Local\Wordsearch 12\Wordsearch 12.ini
Logos has previously said:

Can I still use my Wordsearch software?

Yes, you can continue to use your Wordsearch desktop software if you already have it downloaded to your computer. However, as of September 30, 2021, no new download links are available. 

Wordsearch Support Ended September 30, 2021

You will not be able to download the app and you will not be able to download your books to Wordsearch. 

If you have a copy of
ws10setup.exe you can try to re-install Wordsearch 10 since it did not require a login. However, some newer books may not be recognized properly.

Posts 25
Ben Chavez | Forum Activity | Replied: Mon, Jun 20 2022 3:50 PM

Thank you John, I was able to figure this out, thank you Lord! I'm up and running again!!!


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