IPad app pages open blank

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Posts 35
Linda | Forum Activity | Posted: Sat, Jul 2 2022 4:35 PM

Pages open blank but with a bit of finagling they open, but pages will only scroll down a page and stop. I tried it with several of my open books. I updated my desktop version yesterday and did a sync. My mobile app is up to date. Anyone have an idea why this is happening? This is so disappointing. Thank you. 

Posts 35
Linda | Forum Activity | Replied: Sat, Jul 2 2022 4:38 PM

Posts 1675
DMB | Forum Activity | Replied: Sat, Jul 2 2022 7:34 PM

Sorry for your struggles!

First, your screen-copy isn't unusual .... that happens due to a flaw in the linking logic.  But from your text, the in-resource display is a problem also?

Given that, I'd first try resetting the workspace. It's in your iPad settings > apps > Logos. It'll clear your layout if that's significant for you.

And then I'd try re-installing the app. If you downloaded a bunch, alternatively, you could first install another FL app (they're alike mostly), and test with it first.

Posts 35
Linda | Forum Activity | Replied: Sun, Jul 3 2022 5:58 AM

Thank you for your reply, DMB. 

I reset the workspace and it seems to be working. Should that setting be left on? 

I so much appreciate that you took the time to help me. 

May you have a blessed day.

Linda

Posts 1675
DMB | Forum Activity | Replied: Sun, Jul 3 2022 6:19 AM

Glad to hear of your success!

Regarding the setting, I don't know.  Hopefully someone does; my guess is that it's just a one-time switch (moving it).

Posts 26057
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Jul 3 2022 6:52 AM

DMB:
 Hopefully someone does; my guess is that it's just a one-time switch (moving it).

Yes, it's a one-time switch. Useful in these sorts of situations

Posts 35
Linda | Forum Activity | Replied: Sun, Jul 3 2022 6:54 AM

Thank you again, DMB. 

Blessings, 
Linda

Posts 35
Linda | Forum Activity | Replied: Sun, Jul 3 2022 6:56 AM

Thank you, Graham, for your response.

I'll switch it off and am thankful to know of this quick fix for future issues. 

Have a blessed day. 

Linda

Posts 26057
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Jul 3 2022 7:27 AM

Linda:
Thank you, Graham, for your response.

You are welcome

Linda:
I'll switch it off and am thankful to know of this quick fix for future issues. 

You'll probably find that restarting Logos has turned it off automatically

Linda:
Have a blessed day. 

You too.

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