Indexer Keeps Crashing

Page 1 of 1 (15 items)
This post has 14 Replies | 0 Followers

Posts 41
Karl K Nell | Forum Activity | Posted: Fri, Aug 6 2010 5:47 PM

I added volume 12 of the Theological Journals. Logos4 indexed, and when I merged the index it crashed and keeps crashing. Any suggestions?

Here is the index file 4861.Logos4Indexer.log

Here is Logos file 38232.Logos4.log

Thanks,

Karl

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Aug 6 2010 6:18 PM

The message is saying that access to the LibraryIndex path is denied. Try:-

  • stopping background programs like Security Suites accessing your Logos4 path (C:\Users\Karl\AppData\Local\Logos4)
  • stop logos4.exe normally and use Task Manager to kill any instances of logos4.exe, logos4indexer.exe (unless it is actually indexing)
  • restart L4 and retry the Merge command

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Sat, Aug 7 2010 3:35 AM

Dave,

I made sure security suite was not running, and I rebuilt the index. It still failed.

Here are the logs 3441.Logos4Indexer.log

Karl

Posts 41
Karl K Nell | Forum Activity | Replied: Sat, Aug 7 2010 7:25 PM

My indexer has stop crashing but I now need help because it keeps indexing every time Logos4 opens. I rebuilt the index once all ready and that did not help.

Karl

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Aug 7 2010 10:16 PM

Please upload the indexer & logos4 logs (compressed preferably) you got after the rebuild.

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Sun, Aug 8 2010 2:48 AM

Here are my logs

1346.Logos4Indexer.zip

0576.Logos4.zip

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Aug 8 2010 4:29 AM

The last index was performed because the Bible Index at C:\Users\Karl\AppData\Local\Logos4\Data\owdxk0xz.hpt\BibleIndex had been deleted!?

What is happening now?

BTW you can select multiple files and they will be compressed into 1 file.

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Sun, Aug 8 2010 2:10 PM

Dave,

It still indexes when I open Logos4. Is there any reason the Bible Index would delete itself?

Karl

Posts 41
Karl K Nell | Forum Activity | Replied: Sun, Aug 8 2010 5:53 PM

As of 8:44 pm, my logs again state that "BibleIndex    Doing a full re-index because the existing index seems to have been deleted." Is there any idea why my existing index is being deleted?

Also, this time I am letting it index  while being offline to see if anything changes.

Karl

 

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Aug 8 2010 6:07 PM

Have you checked the contents of the BibleIndex folder after an Index and checked its Security (it should be similar to the LibraryIndex).

Can you perform a Bible Search after an index?

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Sun, Aug 8 2010 6:28 PM

I can do a bible search and a basic search and get results.

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Aug 9 2010 12:58 AM

The image of BibleIndex looks wrong - was this done during indexing? Either way, delete the contents of the folder and then restart L4

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Mon, Aug 9 2010 11:31 AM

Dave,

The problem is resolved as of today. I had a backup that kept updating when my system changed. Why backup anything when it's kept in the clouds? IDK! Anyway thanks for your help!

Karl

Posts 27929
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Aug 9 2010 3:56 PM

Karl K Nell:
I had a backup that kept updating when my system changed.

Could you explain this, please? Backup of what?

Dave
===

Windows 11 & Android 8

Posts 41
Karl K Nell | Forum Activity | Replied: Mon, Aug 9 2010 5:36 PM

I currently run a program called WD Anywhere Backup. When I was running Logos 3, I backed up my resources, notes, preferences, etc.  Since Logos4 works in the clouds, I don't need to backup these files any more but the program was still backing up my C drive when changes were made. I forgot to disable this function.

Page 1 of 1 (15 items) | RSS