Freeze Beta 2: in Bible Search following a previous Analysis result
I reported the previous Analysis result when it produced a freeze in Verbum 10 SR-1. This result comes from after updating to Verbum 10.1 Beta 2.
Dave
===
Windows 11 & Android 13
Comments
-
Hi Dave--Is this consistently reproducible for you? Are there certain steps and/or searches that seem to repro (e.g. starting the search in another view and then switching to analysis view, etc), or is it consistently happening whenever you switch to analysis view?
Hoping that you can consistently reproduce but I'm guessing that it's just happening (seemingly) randomly for you ... wanted to check either way.
Let us know and we'll continue digging in on this one. Thanks,
-Ronny
0 -
Just now I ran an Analysis in one Search tab and ran an innocuous (no morph) Analysis in my second Search tab without problems. When I switched back to the first tab, Verbum exited (no crash)! The tabs are in separate tiles and I had de-activated the first one before running the second Analysis.
Event Viewer:
Log Name: Application
Source: Application Error
Date: 29/10/2022 7:29:46 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ......
Description:
Faulting application name: Verbum.exe, version: 10.1.0.22, time stamp: 0x62b2fac5
Faulting module name: KERNELBASE.dll, version: 10.0.22000.1098, time stamp: 0xadfe0d05
Exception code: 0xe0434352
Fault offset: 0x000000000004428c
Faulting process id: 0x35c8
Faulting application start time: 0x01d8ea9bc5c3a967
Faulting application path: E:\Verbum\System\Verbum.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 8cc27a53-b91e-4213-82fe-b7f2fe2758a9
Faulting package full name:
Faulting package-relative application ID:
......
Dave
===Windows 11 & Android 13
0 -
Unfortunately that log file doesn't seem to include the unhandled exception indicated by that event (0xe0434352). I suspect it was the crash you reported at https://community.logos.com/forums/t/211602.aspx, but if you don't think a passage guide could have been running at the time then perhaps you can recover more information from the event viewer about this crash?
For the hang in your original screenshot, I haven't been able to reproduce that behavior. If you are able to reproduce it and have time, a screen recording might be helpful. Does the entire application freeze and prevent further interaction, or is it just that part of the search panel that appears to be stuck?0 -
Lawrence Rafferty said:
For the hang in your original screenshot, I haven't been able to reproduce that behavior. If you are able to reproduce it and have time, a screen recording might be helpful. Does the entire application freeze and prevent further interaction, or is it just that part of the search panel that appears to be stuck?
I just reproduced that freeze/hang with the same love neighbor input in 10.1 Beta 3. The screenshot tells the story of what happened after I clicked the Analysis button. The entire app is unresponsive but using c. 4% CPU and some network. But there is no App event in Event Viewer! I had run other Anaysis reports without problem. The Passage Guide crash had been fixed in Beta 3.
Dave
===Windows 11 & Android 13
0 -
Is there only the one Search panel with Analysis view open? The logs indicate there are two data grid UI controls being created/loaded at roughly the same time:
2022-11-04 07:44:31.2275 INFO 1 OurDataGridControl | Created DataGridControl HashCode=59022478
2022-11-04 07:44:31.5079 INFO 1 OurDataGridControl | Created DataGridControl HashCode=39384838
2022-11-04 07:44:31.7878 INFO 1 OurDataGridControl | OurDataGridControl_Loaded HashCode=59022478 loaded=False
2022-11-04 07:44:32.6133 INFO 1 OurDataGridControl | OurDataGridControl_Loaded HashCode=39384838 loaded=False
I haven't thought of how that could happen, but I'm wondering if it is relevant.0 -
I was able to repro log statements for multiple data grid controls like those above by loading a layout snapshot with more than one Search panel open to Analysis view. It didn't freeze the app for me, so it might not be relevant to the hang.
0 -
Lawrence Rafferty said:
Is there only the one Search panel with Analysis view open? The logs indicate there are two data grid UI controls being created/loaded at roughly the same time:
As mentioned above I have two Search tabs and that was one scenario where Analysis had been active in both tabs.
This is another hang where all seemed well with Analysis in the first tab, then a Passage search in the other tab, followed by the same love neighbor input and Analysis freeze in the first tab!
EDIT: I mention the last search in the other tab prior to the hang. The log should provide more detail.
2273.Verbum_Analysis Freeze 2.zip
Again, nothing is recorded in the Event Viewer at the time of the freeze (13.45). It records this at the time I ended the app:
Log Name: Application
Source: Application Hang
Date: 4/11/2022 1:58:04 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Dave_xxxxx
Description:
The program Verbum.exe version 10.1.0.27 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 5778
Start Time: 01d8efc87319c2c4
Termination Time: 4294967295
Application Path: E:\Verbum\System\Verbum.exe
Report Id: 1995d2ee-d64e-404e-ae4a-590c19e1e239
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idleDave
===Windows 11 & Android 13
0 -
It took a little more time in Logos 10 SR-2 on my Windows 10 21H2 machine, but the scenario of two Search tabs is the same and I alternated inputs before a third(roughly) Analysis of love neighbor produced the hang in the first tab (same screen view as earlier screenshot).
Unfortunately, I found logging had not been enabled!
Similar Event Viewer after I stopped the app:
Log Name: Application
Source: Application Hang
Date: 4/11/2022 2:29:02 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Dave-yyyy
Description:
The program Logos.exe version 10.0.0.240 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 814
Start Time: 01d8effbcd07db4e
Termination Time: 4294967295
Application Path: E:\Logos\System\Logos.exe
Report Id: 2166db3c-d1a2-4a5b-8167-3ae6d3db9f8d
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idleDave
===Windows 11 & Android 13
0 -
Dave Hooton said:
As mentioned above I have two Search tabs and that was one scenario where Analysis had been active in both tabs.
Still getting a hang with Analysis in Beta 3, but in the second tab and with a louwnida: datatype (24 results).
Dave
===Windows 11 & Android 13
0 -
Dave--Thanks for your continued diligence on this one. We're honestly struggling a bit to track this one down right now since we haven't been able to reproduce or get anything very helpful from logs.
From your posts, it seems like this is not consistently reproducible for you, right? But you have identified a process that seems to (eventually) surface the bug? The process is (roughly) to have two search tabs open in separate tiles and switch back and forth between the tabs executing searches where you're using analysis view in at least one of them...is that about right?
Even if you can't reproduce the issue easily in a screen recording, it might be helpful for us to see exactly the type thing you're doing when you get the hang (even if you aren't able to capture the hang in the screen recording itself). Any chance you could post such a recording for us?
0 -
Ronny Woods (Faithlife) said:
Even if you can't reproduce the issue easily in a screen recording, it might be helpful for us to see exactly the type thing you're doing when you get the hang (even if you aren't able to capture the hang in the screen recording itself). Any chance you could post such a recording for us?
I'll give it a go, but now it is hanging on "works of the devil"
Bible Search, Top bibles, 5 results in Rom-Rev. Same "Frozen" view as other screenshots. It appears to be ready to produce the final output as it hangs.
Dave
===Windows 11 & Android 13
0 -
Dave Hooton said:Ronny Woods (Faithlife) said:
Even if you can't reproduce the issue easily in a screen recording, it might be helpful for us to see exactly the type thing you're doing when you get the hang (even if you aren't able to capture the hang in the screen recording itself). Any chance you could post such a recording for us?
I'll give it a go, but now it is hanging on "works of the devil"
8831.Verbum Freeze Analysis-1.mp4
I am using Search History after restarting Verbum.
Dave
===Windows 11 & Android 13
0 -
Thanks Dave. Awesome that you were able to capture the actual bug. Hate to ask, but it would be tremendously helpful for us to see the full application when you're doing this. Any chance of getting a second screen recording of the full application, following these same steps (even if it doesn't repro the freeze this time)?
0 -
Ronny Woods (Faithlife) said:
Thanks Dave. Awesome that you were able to capture the actual bug. Hate to ask, but it would be tremendously helpful for us to see the full application when you're doing this. Any chance of getting a second screen recording of the full application, following these same steps (even if it doesn't repro the freeze this time)?
Much bigger this time- had to zip it. Freeze reproduced in Beta 4
Dave
===Windows 11 & Android 13
0 -
Thanks for the recording. It appears that only the active Search panel is doing any work, but the log indicates that two grid controls were created. I modified the logging in 10.1 RC 1 so these grid controls will identify their data source, which should make it clear if we really are getting two UI controls to display one set of results.
Please post your logs once you're running 10.1 RC 1 or newer and this happens again.0 -
In RC1 I repeated the queries from the full screen video a couple of times and the Analysis results for "works of the devil" displayed OK! On one, the first Search tab was open but not active and I opened another tab before repeating the queries in the second Search tab.
Then I switched to the first Search tab, ran the love neighbor query and the Analysis produced a hang.
7585.Verbum Analysis Freeze RC1.zip
what is it with the many WpfDataBinding ERROR messages?
Dave
===Windows 11 & Android 13
0 -
Dave Hooton said:
what is it with the many WpfDataBinding ERROR messages?
Startup after the crash took a long time and the Verbum logs are concatenated.
Dave
===Windows 11 & Android 13
0 -
Thanks for posting the logs again. They confirm that the two data grid controls are created for the same results, which I think is the cause of the hang and those WpfDataBinding errors.
Do you recall if you ever experienced a hang with Analysis view like this in Logos or Verbum 9? I'm wondering if the problem only happens with a newer version of WPF.
0 -
Lawrence Rafferty said:
Do you recall if you ever experienced a hang with Analysis view like this in Logos or Verbum 9? I'm wondering if the problem only happens with a newer version of WPF.
I have not had problems with Analysis in Logos 9, but I don't use it that much. I only got into this issue because of other users!
The WpfDataBinding error doesn't happen with every hang, but the ease with which I can generate a hang is ridiculous:
Dave
===Windows 11 & Android 13
0 -
For good measure, here is a hang in Logos 10.1 with WpfDataBinding errors
Dave
===Windows 11 & Android 13
0
