Logos Crashes Whenever I Attempt to Print

Samuel Taubman
Samuel Taubman Member Posts: 1
edited November 21 in English Forum

I have attempted to print/export sections of two different resources from two different machines. Each time, the dialog box opens, loads for some time and then closes, taking the whole program with it.

As you can see from the crash log, Logos appears to be attempting to create a print preview with negative width or height. This seems to be a bug for the developers to fix, but in the meantime, can anyone come up with a work around?

6523.Logs.zip

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  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,395

    Thanks for the report. I'm unable to recreate this problem, but I've created a case to investigate further. Unfortunately, I can't suggest any particular workaround. For some reason, the page size information provided by the operating system for whatever is the default printer seems to be coming back as very small, and I don't have an explanation for that.

    You might be able to try changing the default printer in your operating system settings, but I'm really not sure whether or not that will help.

    Andrew Batishko | Logos software developer

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