Official: Thank you for your feedback on the next version of Logos

Mark Barnes (Logos)
Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004
edited November 2024 in English Forum

Thank you so much for your feedback on our announcement that we’ll be launching the next version of Logos as a subscription. We’ve had hundreds of comments and questions, and every single one is valuable to us.

Many of you have expressed concerns about this move, which we completely understand. I’ve been building my own Logos library for twenty-five years, and—like you—I want to be able to use it for the next twenty-five, too. So I understand why this is a big change, especially for those of you who are as heavily invested in your Logos library as I am. So let me recap some of the assurances that perhaps got lost in my initial thread. 

  • Your investment in Logos is safe, and you’ll always be able to access your books for free. We’re 100% committed to continuing to provide free software to ensure you’ll always be able to read and interact with your books.

  • You won’t lose your existing feature sets when we move to subscription. If you’ve already invested in Logos Feature Sets, you won’t lose them when the next version of Logos launches. You’ll continue to be able to use the features you’ve paid for. And if you ever cancel a subscription, you’ll fall back to the features that you’ve previously purchased.

  • We’re not going to stop selling books and libraries. We love selling books as much as you love buying them, and we don’t foresee a time when we’ll stop selling books and curated libraries. Our subscriptions contain a limited number of books to ensure the features work correctly, but they aren’t intended to replace the high-quality curated libraries that we’re continuing to offer.

  • No one will be forced to subscribe to Logos in the future. Unlike most software companies, we make our latest software available to everyone. Even if the last feature set you bought was Logos 4 in 2009 (or even Logos 1 in 1991!), you’ll continue to receive free app updates ensuring you can use Logos with future operating systems and books. You’ll even continue to receive bug fixes for free, too. Of course, if you’re not a subscriber, the latest features and upgrades will not be enabled for you, but you’ll be using the same core software as all our other customers.

Second, let me reiterate why we believe that a subscription is the best way to experience the next version of Logos:

  1. More affordable. New users will have lower upfront costs and can try Logos with less commitment.

  2. More advanced. We can continuously release new features and improvements as soon as they are built, rather than holding them back for up to two years. That’s important at a time of rapid technological change.

  3. More adaptable. It shortens the feedback loop, allowing us to tweak our improvements to ensure they solve your most important problems.

  4. More powerful. We can include carefully integrated AI and other cloud-backed features, which have significant ongoing costs.

Many of you have told us that you understand these advantages, but you have a question: Will you be able to buy future versions of Logos instead of (or as well as!) subscribing to it?

We acknowledged that question in our original post, where we asked, “We’d value your feedback on whether the option to purchase would be important to you.” Many of you have made it clear to us that you would value this—some of you quite forcefully ;-). We have heard you loud and clear, and our team is collating all your feedback to ensure we’ve properly understood what you value from the option to purchase. We’re reading that feedback very thoughtfully. We want to find a solution that enables everyone to get the benefits of a subscription while also listening carefully to your desire to own the features outright.

One of the reasons we announced this plan now was to give us plenty of time to respond to your feedback before the full release without needing any handbrake turns or last-minute panics. So, while we won’t be offering a daily commentary, we’ll be giving regular updates from now until the fall. Over the course of those updates, we’ll confirm the migration plans for current subscribers, add more details about the other tiers we’ll be offering, share our plans for pricing and discounts for existing owners, and set out our thinking on a purchasable version.

In the meantime, we continue to value your feedback and look forward to hearing more from you.

P.S. We promised we’d keep adding value to Logos Pro because Logos Pro is about much more than the features we announced last week, which make up only about a third of the new features and improvements we plan to release in the fall. 

  • Early next month, we’ll be adding a third Sermon Assistant to Logos Pro to generate sermon applications.

  • Smart Search will be coming to mobile next month, too. 

  • A new feature called Insights will be coming to all three platforms in April or May (we've been testing it on web for a little while). Our beta testers have been excited about Insights because it brings quick access to commentaries, study Bibles, and related passages right into Bibles, giving you access to those books without needing to run a Passage Guide or set up a complex layout. It’s great for new users or even for old pros who need to look something up quickly.

Improvements like these (and more that I can’t tell you about yet!) make us excited about the possibilities of Logos Pro and the other subscription tiers. It’s so great to know that what we’re building can make an immediate difference in your ministry. That’s what drives us on.

Applications generator

Insights on desktop

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Comments

  • Steve Bentley
    Steve Bentley Member Posts: 19 ✭✭

    Thanks for the update. I'm looking forward to the new features. Cheers, Steve

  • Tim Hensler
    Tim Hensler Member Posts: 1,546 ✭✭✭

    WOW Mark.  Thank you for this exciting update.  Looking forward to the next generation of Logos.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,604
  • MJ. Smith
    MJ. Smith MVP Posts: 54,943

    Early next month, we’ll be adding a third Sermon Assistant to Logos Pro to generate sermon applications.

    This dropped in beta yesterday evening. My evaluation is positive - it shows more maturity in the first draft than the first two features, the learning from experience shows.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mark
    Mark Member Posts: 2,662 ✭✭✭

    Thanks, Mark.  Excellent summary and thanks for listening.

  • Kiyah
    Kiyah Member Posts: 2,838 ✭✭✭✭

    Thank you for this update, Mark. Very clear and reassuring. And thank you for all of your hard work in collecting our feedback in various ways during your tenure to bring us new features and enhancements. You've been doing a great job.

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,886

    Well done. 

    I noticed in the mega thread there were a number of first ever posters on the forum. It made me think, why do we care so much about this topic? I think it is in part that if I stopped using another software product like Word, it would be an inconvenience, but not that impactful. On the other hand, I use Logos as part of my spiritual formation and studies. It is deeply impactful to me.

    With this in mind, I can appreciate someone looking down the road and needing to stop their subscription for whatever life change reason, but facing a cliff edge of losing some features they have come to rely on. I think finding a way to have a fall back on features, whilst driving innovation through a subscription investment model, is likely within Logos' vision and mission of supporting the church through access to this technology, just as the base software is.

    A few ideas for your Logos Pro value adds.  As a lifetime Logos Now member I do like...

    • The several books that I can pick each month to own as part of my subscription.
    • The discount on Lexham resources.
    • The Faithlife Reward at the end of the year.
    • The immediate access to anything new rolled out. I was pleasantly surprised the morning when I got up and Logos 10 was ready to roll! 🙂

    Going forward, how about...

    • A dedicated Logos Pro subscribers members forum to discuss and interact with management on the new features that are being rolled out?
    • What about making a place in new features of giving voice to these investors to weigh in on some of the development priorities? (i.e. we are planning to work on feature A or B, which would you prefer for us to place in the top spot?)
    • A dedicated help line to assist in any issues with new features, but also sales or special Logos Pro discounts on purchases?

    In other words, treat us like investors or stock holders, but obviously retain the position that you are the experts. 

    In my view, this would inject a lot of energy back into the platform that we used to have. These investors and Logos Pro members are also some of your biggest promoters too... because they are passionate about the future of the product.

    I think giving a glimpse of what is ahead in this post is brilliant. Who wants to wait two years to be able to use the next set of cool tools that we are going to get? Well done!

  • Graham Criddle
    Graham Criddle MVP Posts: 33,245

    Thanks Mark - really helpful

  • Aaron Sauer
    Aaron Sauer Member Posts: 433 ✭✭✭

    Really appreciate Mark & Phil.

  • James Johnson
    James Johnson Member Posts: 255 ✭✭✭

    After reading through this I am far more confident in logos now.  I don't currently own the full feature set as I buy my base packages without them and rely on faithlife connect to have full access, mainly because I am on a fixed income, and secondly I am limited on my payment plans however, I would like to know, is it possible to purchase these full feature sets after the launch of the new logos?   You make mention of rolling back when canceling a subscription, what if there is nothing to roll back on? - I think the ability to continue to purchase the current feature sets would be idea for those who would want to. 

    The new logos pro looks like its mostly geared towards those in ministry, like pastoral roles.  Will you be making new features for the layman who just wants to advance their knowledge in the biblical study of the Word, like regular church members?   The insights look promising, if I am correctly understanding it, that you can find information on a passage you're looking at, in a big commentary without having to comb or read through endless material to find what you wanted about the passage?  ... That would be an excellent tool! 

    In my conclusion, I am far more relived about the new logos moving forward, and I was one of the "forceful" ;-) . 

    Thank you for the clarity.  

  • scooter
    scooter Member Posts: 1,203 ✭✭✭

    • A dedicated Logos Pro subscribers members forum to discuss and interact with management on the new features that are being rolled out?
    • What about making a place in new features of giving voice to these investors to weigh in on some of the development priorities? (i.e. we are planning to work on feature A or B, which would you prefer for us to place in the top spot?)

    Implementation of these would concern me.  This, to me, would be like my secular job was, creating tiers of more important people, then lesser mortals outside the portals.  

    I would be one of the less informed; I would have no one to email privately to find out what the Pros know: 'Hey, Insider, wassup?' This is because I know no one else using the rig.  But some folks could  use this private path. Now, we would have the Insiders, the More Informed Outsiders + the Uninformed Outsiders.

    This is how the world works.  My gut says don't do this.  

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,886

    scooter said:

    This is how the world works.

    Oh, this could be the basis of a great debate, but that is not the point of this thread.

    My objective is to suggest ideas to attract the forward investment Logos needs, so that there is a rising tide for all users. 

    What are your suggestions?

  • Matt Hamrick
    Matt Hamrick Member Posts: 667 ✭✭

    I am still confused but I go through life like that.

  • scooter
    scooter Member Posts: 1,203 ✭✭✭

    What are your suggestions of value add to a premium service?

    I have none.  I will not be using Pro, as I don't need it.

    We already have Beta testers + people with stars.  They perform a great service + I thank them.

    Two groups of Insiders is enough.

    Ideas: put them in the forum.  As an example, MJ does this.  Anybody !!!  can read + respond - which is my point.

    I have no ideas because I read, highlight, write a few notes.  Recently, I am using Look Up.  All since I used to get discs mailed to me.

    Bill McCarthy mentioned transparency.  Donovan, your move would push against that.

  • Mattillo
    Mattillo Member Posts: 6,209 ✭✭✭✭

    As a FLC subscriber for years, when these new plans do go forward, my 3 favorite current perks are below. I hope they can be retained in some sort of way/shape/form:

    1) 2% Back annually

    2) 3 Faithlife Free Books & Lexham Discount Monthly

    3) Mobile Ed Courses (I would love to see this expanded with maybe an old Blockbuster approach for the older folks here... a quota of rental courses that renews monthly/annually. The choice of courses would also need to be expanded as I've noticed from time to time that not all are available.

    If I can be greedy, FLTV is dying. I would love for this new subscription model to help prop this up or maybe combine with someone like RightNowMedia or another one. For years people have asked for improvements to include a minor owned videos section but that has never come. If FLTV dies, can you maybe transfer these videos to Logos itself? I've purchased several films over the years but they only show on FLTV and finding them is a real pain.

    Thank you

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,886

    Donovan, your move would push against that.

    I share your value of transparency.

    I have another point of view that different customer experiences are not opposites and the value of transparency could permeate the whole customer service ecosystem.

    Anyhow, to go into that is again beyond the scope of this thread.
  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,212 ✭✭✭

    we’ll confirm the migration plans for current subscribers, add more details about the other tiers we’ll be offering, share our plans for pricing and discounts for existing owners, and set out our thinking on a purchasable version.

    Thank you, Mark!

    I am most interested in the details of this aspect of your review. I hope that the team is near to finalizing their decision regarding the same.

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.4 1TB SSD

  • GregW
    GregW Member Posts: 304 ✭✭✭

    Thank you, Mark. I have subscribed, and feel that you probably need to hear from those of us who are in. I've given up reading the megathread because I found the tone rather unedifying, frankly. You, Phil and Bradley are to be commended for your measured, gracious and generous responses, some of you working on into the middle of the night.

    There is also an organised campaign on Facebook from those who object to these changes. The language on some of the Facebook threads also borders on hysterical, with one of them even talking about a class action lawsuit. 

    I have subscribed because:

    1. When I first bought into Logos, the business model concerned me - and still did until this announcement. Logos has ongoing costs for syncing, storing ever-increasing amounts of user content (notes, sermons, passage lists, prayer lists, personal books), and providing updates for bug fixes, security issues, etc. To this have been added ongoing costs for translation, and now AI. I see subscription as a way of ensuring these costs are covered. I have always been surprised Logos didn't make an ongoing charge for providing this facility in the past. The days when we bought software on a CD are long gone, and our connected world means that software needs constantly updating, which comes at a cost. The buy-it-and own-it-forever days are gone. 
    2. I'm not wild about AI, and have posted elsewhere about my concerns as to the way the tools we use shape our reading of Scripture.  I also recognise, though, that we need to find ways of using these tools intelligently and wisely, and help one another to do so. I can better do that from the inside than by throwing rocks in from outside. 
    3. I trust the folks at Logos that I've interacted with, and have observed since 2009 how they do seek to put things right when they go wrong, and I rather resent the "hermeneutic of suspicion" that often prevails when these announcements are made. I did cancel my Logos Now subscription when I felt it ceased to offer me value. I also bought the Libronix Sermon File add-in that one user repeatedly brings up, but also recognise we now have something far better than that. Whilst a Private Equity buyout was a concern at the time, they protect their investment by growing the customer base, and a younger market is far more attuned to the direction they are going. I know issues like the EEC saga rightly concern some users, but I don't think that things like handouts or Faithlife Assistant can really be used to demonstrate bad faith.
    4. I agree wholeheartedly with the idea that new features should be rolled out regularly, rather than a "big bang" every two years, so that I can take them on board in a more measured fashion, and make better use of them. I've never even touched some of the new features from Logos 10 - or 9 for that matter.
      Other thoughts: 
    1. I am retired and on a fixed income, and didn't have a book budget from a church when I was a working Pastor, but I value the product and what it is able to contribute to the Church. I therefore used my own money to invest in the toolset.
    2. We are a community of exegetes, so every word of an announcement is pored over for deeper meaning. Unfortunately, quite a bit of eisegesis has occurred over the past few days. 
    3. I've experimented with a service (which I won't name as they are effectively a competitor) that provides access to academic books, with a library bigger than that of Logos. The reading, notetaking, highlighting  and study experience was nowhere near in the same league as with Logos (in fact it was terrible). But actually the electronic-library-as-a-service is coming down the track, whether we like it or not. I found the benefits of being able to open almost any theology book I wanted for £GBP12 a month really helpful, but the reading experience just didn't cut it. The point is that Logos needs to prepare strategically for these new challenges, and I for one am delighted that they are doing so in a way that will protect our investment. 
  • scooter
    scooter Member Posts: 1,203 ✭✭✭

    Anyhow, to go into that is again beyond the scope of this thread.

    This is a little too with-the-gavel for me.

    You bring the idea up, then shut it down.  Or try to.  Not hardly!!!  A little too CEOish for my taste.

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,886

    scooter said:

    A little too CEOish for my taste.

    Friend and fellow Logosian, I don’t want to debate what is of the world, transparency or if I am too much like a CEO. This is why I was interested in your alternative suggestions. I respect your views as I suspect we are all aiming for similar things. Peace. 

  • scooter
    scooter Member Posts: 1,203 ✭✭✭

    scooter said:

    A little too CEOish for my taste.

    Friend and fellow Logosian, I don’t want to debate what is of the world, transparent or if I am too much like a CEO. This is why I was interested in your alternative suggestions. I respect your views as I suspect we are all aiming for similar things. Peace. 

    Peace, Brother.

  • Tes
    Tes Member Posts: 4,035 ✭✭✭

    Thank you Mark and Phil. I am very excited about Logos Pro and for simplifying and cutting the long way through Passage Guide and others. My Logos Connect ends in June. In this case as you have promised that the update will come in April and May, so I have enough time to decide which alternative I will choose.

    Blessings in Christ.

  • Nathanael King
    Nathanael King Member Posts: 27 ✭✭

    Thank you for hearing and understanding people's concerns. I really appreciate this response. Three quick thoughts:

    - You said we will not lose existing feature sets as you move towards subscriptions. Would that include existing feature sets that are modified/improved? For example, will we still have a robust search feature as smart search becomes more prominent? That's a key concern. I don't just want access to my library; I want robust ways to use my library without being stuck on an out-of-date version. 

    - Really looking forward to your thoughts/news on a purchasable version. 

    - Some of the generative AI features like sermon applications/illustrations that are integrated into the sermon assistant are interesting to me, but there are many users who do not use sermon builder because we've developed a workflow that we're comfortable with using Microsoft Word or a separate app. It would be great if there was a way for users in this situation to utilize these features. In other words, maybe separate the sermon assistant from the sermon builder or provide access to the outside sermon builder?

    Thanks again! Appreciate you hearing people's concerns with a subscription model. 

  • Nathanael King
    Nathanael King Member Posts: 27 ✭✭

    Thank you for hearing and understanding people's concerns. I really appreciate this response. 

    Two quick thoughts:

    - You said we will not lose existing feature sets as you move towards subscriptions. Would that include existing feature sets that are modified/improved? For example, will we still have a robust search feature as smart search becomes more prominent. That's a key concern. I don't just want access to my library; I want robust ways to use my library without being stuck on an out-of-date version. 

    - Really looking forward to your thoughts/news on a purchasable version. 

    - Some of the generative AI features like sermon applications/illustrations that are integrated into the sermon assistant are interesting to me, but there are many users who do not use sermon assistant because we've developed a workflow that we're comfortable with using Microsoft Word or a separate app. It would be great if there was a way for users in this situation to utilize these features. 

    Thanks again! Appreciate you hearing people's concerns with a subscription model. 

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,110

    The new logos pro looks like its mostly geared towards those in ministry, like pastoral roles.

    That is correct. From Mark's original post

    One of the tiers of the forthcoming subscription will be called Logos Pro, and it will be aimed specifically at pastors.

    Will you be making new features for the layman who just wants to advance their knowledge in the biblical study of the Word, like regular church members?   The insights look promising, if I am correctly understanding it, that you can find information on a passage you're looking at, in a big commentary without having to comb or read through endless material to find what you wanted about the passage?

    Yes, we plan to announce other subscription tiers for different audiences. "Insights" is one of the features we think will appeal to "regular church members". 

  • Sam Shelton
    Sam Shelton Member Posts: 339 ✭✭

    Mark, I just want to give a heartfelt thanks to you, and all the people at Logos who work so hard to give us such a great tool to help us in our Bible study. I know that we all have different concerns, with individual needs for our study; I thank you for trying to respond to each concern that we have.

    I, for one, can say that I have never encountered (and I mean never) a software company that worked so hard to reach out to the concerns of their customers. No other software company has ever come close. Does this mean that every question is answered completely? Of course not, for we are all human. But as long as you as a company continue to reach out to me, I will continue to use and invest in Logos in whatever format it may be placed.

    Above all these things, walk in love, which is the bond of perfection. - Colossians 3:14 

  • Ryan
    Ryan Member Posts: 75 ✭✭

    Thank you for this listening period and for hearing the concerns of those who want to continue to invest in license ownership an updates while  avoiding subscription fees. Please continue to seek me out as a customer, as well as others like me who love the product and want to continue Without subscriptions.

  • Ryan
    Ryan Member Posts: 75 ✭✭

    Thank you for this listening period and for hearing the concerns of those who want to continue to invest in license ownership an updates while  avoiding subscription fees. Please continue to seek me out as a customer, as well as others like me who love the product and want to continue Without subscriptions.

  • Kiyah
    Kiyah Member Posts: 2,838 ✭✭✭✭

    - Some of the generative AI features like sermon applications/illustrations that are integrated into the sermon assistant are interesting to me, but there are many users who do not use sermon assistant because we've developed a workflow that we're comfortable with using Microsoft Word or a separate app. It would be great if there was a way for users in this situation to utilize these features. In other words, maybe separate the sermon assistant from the sermon builder or provide access to the outside sermon builder?

    I agree with this. These features need to be freed from being trapped inside sermon builder for people who don't use sermon builder in their preaching workflow, and for people who are generating content other than sermons and want to utilize the AI features. I've thought the same thing about the quotes feature. I myself would use that more if it weren't trapped inside the sermon builder.

  • PL
    PL Member Posts: 2,159 ✭✭✭

    Kiyah said:

    - Some of the generative AI features like sermon applications/illustrations that are integrated into the sermon assistant are interesting to me, but there are many users who do not use sermon builder because we've developed a workflow that we're comfortable with using Microsoft Word or a separate app. It would be great if there was a way for users in this situation to utilize these features. In other words, maybe separate the sermon assistant from the sermon builder or provide access to the outside sermon builder?

    I agree with this. These features need to be freed from being trapped inside sermon builder for people who don't use sermon builder in their preaching workflow, and for people who are generating content other than sermons and want to utilize the AI features. I've thought the same thing about the quotes feature. I myself would use that more if it weren't trapped inside the sermon builder.

    I wholeheartedly agree! All those AI and non-AI features on the sidebar of the Sermon Builder.

  • Mark
    Mark Member Posts: 2,662 ✭✭✭

    PL said:

    I wholeheartedly agree! All those AI and non-AI features on the sidebar of the Sermon Builder.

    I also agree with this...unless sermon builder evolves to allow us to import our workflows into Sermon building and have it come out exactly as we want.  I build sermons in personal books and the format I use and style I have not found available in sermon builder

  • Christopher Esget
    Christopher Esget Member Posts: 50

    I agree with Kiyah. The sermon builder is geared toward a certain kind of preaching that is very divergent from my tradition. I would love it if these features were freed from SB, or if the sermon builder was focused more on being a collection medium that ultimately exports to a word processing software. 

    Pastor, Immanuel Evangelical-Lutheran Church (LCMS), Alexandria, VA

    Vice President, The Lutheran Church—Missouri Synod (East-Southeast Region)

    Author of (Dis)ordered: Lies about Human Nature and the Truth That Sets Us Free

    Personal website: Esgetology

  • MJ. Smith
    MJ. Smith MVP Posts: 54,943

    The sermon builder is geared toward a certain kind of preaching that is very divergent from my tradition.

    How should sermon builder work to support your tradition? You are not alone in this complaint.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Tes
    Tes Member Posts: 4,035 ✭✭✭

    Mark, I just want to give a heartfelt thanks to you, and all the people at Logos who work so hard to give us such a great tool to help us in our Bible study. I know that we all have different concerns, with individual needs for our study; I thank you for trying to respond to each concern that we have.

    I, for one, can say that I have never encountered (and I mean never) a software company that worked so hard to reach out to the concerns of their customers. No other software company has ever come close. Does this mean that every question is answered completely? Of course not, for we are all human. But as long as you as a company continue to reach out to me, I will continue to use and invest in Logos in whatever format it may be placed.

    Hi Sam, I really appreciate your comments.

    Blessings in Christ.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,604

    Kiyah said:

    These features need to be freed from being trapped inside sermon builder for people who don't use sermon builder in their preaching workflow, and for people who are generating content other than sermons and want to utilize the AI features.

    This suggestion appears to be in line with the general functionality of Logos. Most tools can be pulled up independently. It's probably just a matter of time.

  • Sam Shelton
    Sam Shelton Member Posts: 339 ✭✭

    Tes said:

    Hi Sam, I really appreciate your comments.

    Tes, thank you so much for your kind words.

    The benefits I have received by using Logos — for both my ministry and my own spiritual journey — have been immeasurable.

    Above all these things, walk in love, which is the bond of perfection. - Colossians 3:14 

  • Mark Michaelson
    Mark Michaelson Member Posts: 2

    I genuinely do not understand the uproar! I've been using it today and got amazing results. I asked, "What did Martin Luther say about John Calvin?" I got exact answers from Ai Smart Search.

  • Tes
    Tes Member Posts: 4,035 ✭✭✭

    Tes said:

    Hi Sam, I really appreciate your comments.

    Tes, thank you so much for your kind words.

    The benefits I have received by using Logos — for both my ministry and my own spiritual journey — have been immeasurable.

    You are very welcome Sam. 

    Blessings in Christ.

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    You said we will not lose existing feature sets as you move towards subscriptions. Would that include existing feature sets that are modified/improved? For example, will we still have a robust search feature as smart search becomes more prominent? That's a key concern. I don't just want access to my library; I want robust ways to use my library without being stuck on an out-of-date version.

    Generally, substantial improvements we make to existing features are separately gated and licensed. Occasionally, smaller improvements are made available to existing customers. It depends on how significant and expensive the update is.

    You won't be stuck on an out-of-date version. You'll still be on the latest version of the software, but some feature improvements (along with new features) will be gated behind new licenses. Your existing licenses and features will be supported and continue to work well.

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    I genuinely do not understand the uproar! I've been using it today and got amazing results. I asked, "What did Martin Luther say about John Calvin?" I got exact answers from Ai Smart Search.

    Glad to hear it. Thanks for sharing, Mark!

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    A few ideas for your Logos Pro value adds.  As a lifetime Logos Now member I do like...

    • The several books that I can pick each month to own as part of my subscription.
    • The discount on Lexham resources.
    • The Faithlife Reward at the end of the year.
    • The immediate access to anything new rolled out. I was pleasantly surprised the morning when I got up and Logos 10 was ready to roll! 🙂

    We'll definitely be discussing what aspects of Faithlife Connect to retain in our new subscriptions. Thanks for the feedback (and some of your other ideas)!

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    is it possible to purchase these full feature sets after the launch of the new logos?   You make mention of rolling back when canceling a subscription, what if there is nothing to roll back on? - I think the ability to continue to purchase the current feature sets would be idea for those who would want to.

    We will very likely give plenty of advanced notice before we ending the ability to purchase the L10 feature sets. We've also discussed special discounts for our existing subscribers as a thank you, but we haven't finalized that plan yet. More details to come in the coming months.

    Will you be making new features for the layman who just wants to advance their knowledge in the biblical study of the Word, like regular church members?

    We're still finalizing the details, but we're likely to have four tiers:

    • Tier 1 focused on personal/family use and oriented toward general lay users
    • Tier 2 focused on ministry use and oriented toward teachers and leaders
    • Tier 3 focused on pastoral use and oriented toward preachers/clergy
    • Tier 4 focused on academic use and oriented toward scholarship

    The tiers will likely stack and get more expensive as you move up.

    After reading through this I am far more confident in logos now.

    In my conclusion, I am far more relived about the new logos moving forward, and I was one of the "forceful" ;-) . 

    Really glad to hear it!

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    Mattillo said:

    As a FLC subscriber for years, when these new plans do go forward, my 3 favorite current perks are below. I hope they can be retained in some sort of way/shape/form:

    1) 2% Back annually

    2) 3 Faithlife Free Books & Lexham Discount Monthly

    3) Mobile Ed Courses (I would love to see this expanded with maybe an old Blockbuster approach for the older folks here... a quota of rental courses that renews monthly/annually. The choice of courses would also need to be expanded as I've noticed from time to time that not all are available.

    Thanks for sharing. We'll definitely consider what makes sense to retain.

    Mattillo said:

    If I can be greedy, FLTV is dying. I would love for this new subscription model to help prop this up or maybe combine with someone like RightNowMedia or another one. For years people have asked for improvements to include a minor owned videos section but that has never come. If FLTV dies, can you maybe transfer these videos to Logos itself? I've purchased several films over the years but they only show on FLTV and finding them is a real pain.

    There's definitely some work to do with Faithlife TV. Video will still be an important part of our platform going forward, but we'll likely focus more on video content that drives a deeper understanding of Scripture rather than merely entertains. Not sure when we'll get to it, but it'll need some attention before too long.

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    GregW said:

    Thank you, Mark. I have subscribed, and feel that you probably need to hear from those of us who are in. I've given up reading the megathread because I found the tone rather unedifying, frankly. You, Phil and Bradley are to be commended for your measured, gracious and generous responses, some of you working on into the middle of the night.

    There is also an organised campaign on Facebook from those who object to these changes. The language on some of the Facebook threads also borders on hysterical, with one of them even talking about a class action lawsuit. 

    I have subscribed because:

    1. When I first bought into Logos, the business model concerned me - and still did until this announcement. Logos has ongoing costs for syncing, storing ever-increasing amounts of user content (notes, sermons, passage lists, prayer lists, personal books), and providing updates for bug fixes, security issues, etc. To this have been added ongoing costs for translation, and now AI. I see subscription as a way of ensuring these costs are covered. I have always been surprised Logos didn't make an ongoing charge for providing this facility in the past. The days when we bought software on a CD are long gone, and our connected world means that software needs constantly updating, which comes at a cost. The buy-it-and own-it-forever days are gone. 
    2. I'm not wild about AI, and have posted elsewhere about my concerns as to the way the tools we use shape our reading of Scripture.  I also recognise, though, that we need to find ways of using these tools intelligently and wisely, and help one another to do so. I can better do that from the inside than by throwing rocks in from outside. 
    3. I trust the folks at Logos that I've interacted with, and have observed since 2009 how they do seek to put things right when they go wrong, and I rather resent the "hermeneutic of suspicion" that often prevails when these announcements are made. I did cancel my Logos Now subscription when I felt it ceased to offer me value. I also bought the Libronix Sermon File add-in that one user repeatedly brings up, but also recognise we now have something far better than that. Whilst a Private Equity buyout was a concern at the time, they protect their investment by growing the customer base, and a younger market is far more attuned to the direction they are going. I know issues like the EEC saga rightly concern some users, but I don't think that things like handouts or Faithlife Assistant can really be used to demonstrate bad faith.
    4. I agree wholeheartedly with the idea that new features should be rolled out regularly, rather than a "big bang" every two years, so that I can take them on board in a more measured fashion, and make better use of them. I've never even touched some of the new features from Logos 10 - or 9 for that matter.
      Other thoughts: 
    1. I am retired and on a fixed income, and didn't have a book budget from a church when I was a working Pastor, but I value the product and what it is able to contribute to the Church. I therefore used my own money to invest in the toolset.
    2. We are a community of exegetes, so every word of an announcement is pored over for deeper meaning. Unfortunately, quite a bit of eisegesis has occurred over the past few days. 
    3. I've experimented with a service (which I won't name as they are effectively a competitor) that provides access to academic books, with a library bigger than that of Logos. The reading, notetaking, highlighting  and study experience was nowhere near in the same league as with Logos (in fact it was terrible). But actually the electronic-library-as-a-service is coming down the track, whether we like it or not. I found the benefits of being able to open almost any theology book I wanted for £GBP12 a month really helpful, but the reading experience just didn't cut it. The point is that Logos needs to prepare strategically for these new challenges, and I for one am delighted that they are doing so in a way that will protect our investment. 

    What a great post, Greg. I love the perspective you're taking. Full of wisdom, generosity, kindness, and love of neighbor. Thank you for your engagement and support!

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,803

    The benefits I have received by using Logos — for both my ministry and my own spiritual journey — have been immeasurable.

    Thanks for sharing. We love hearing testimonies like this. It puts wind in our sails as we labor to make Logos even better. 

  • Kiyah
    Kiyah Member Posts: 2,838 ✭✭✭✭

    A few ideas for your Logos Pro value adds.  As a lifetime Logos Now member I do like...

    • The several books that I can pick each month to own as part of my subscription.
    • The discount on Lexham resources.
    • The Faithlife Reward at the end of the year.
    • The immediate access to anything new rolled out. I was pleasantly surprised the morning when I got up and Logos 10 was ready to roll! 🙂

    We'll definitely be discussing what aspects of Faithlife Connect to retain in our new subscriptions. Thanks for the feedback (and some of your other ideas)!

    Can you please have subscription options that don't include Faithlife TV? It's completely useless to me and I don't want to pay for it. 

    I agree with Donovan on what I would value in a subscription.

  • Sean
    Sean Member Posts: 1,803 ✭✭✭

    Kiyah said:

    Can you please have subscription options that don't include Faithlife TV? It's completely useless too me and I don't want to pay for it. 

    Agreed. I do think, if subscriptions are a must, there should be offered a variety of options that each are fairly homogeneous in character. Don't throw everything into them and expect them to satisfy everyone. I was really put off with the change from Logos Now to FaithLife Connect largely because of the big push with FaithLife TV. I don't watch videos. I'm also not interested in mobile ed. If those are put forward as big compelling reasons for me to subscribe--well, I'm not going to.

    I'd suggest different subscriptions catering towards different streams:

    1. Average (for want of a better term) casual student of the Bible--ebooks and videos might be appropriate here
    2. Pastors (heavy on the sermon help tools)
    3. Academic (heavy on research tools & resources--NOT NECESSARILY AI)

    Something along those lines, maybe with different tiers in each category. It's not my job to figure out specifics; I just want to point out that not everyone is excited by the same things.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,943

    Sean said:

    • Average (for want of a better term) casual student of the Bible--ebooks and videos might be appropriate here
    • Pastors (heavy on the sermon help tools)
    • Academic (heavy on research tools & resources--NOT NECESSARILY AI)

    I object [:D] - this list assumes that sermons are the primary function of pastors ignoring their role in faith formation, counseling, ecumenical issues, social justice ... etc. It also ignore the large number of paid, non-ordained staff and lay volunteers that keep worship, Sunday School, prayer trees, and faith formation moving forward.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Sean
    Sean Member Posts: 1,803 ✭✭✭

    MJ. Smith said:

    I object Big Smile - this list assumes that sermons are the primary function of pastors ignoring their role in faith formation, counseling, ecumenical issues, social justice ... etc. It also ignore the large number of paid, non-ordained staff and lay volunteers that keep worship, Sunday School, prayer trees, and faith formation moving forward.

    Don't object--add! Like you have done here. This is what I just quickly banged out in few a minutes--in the end it's Logos's job to figure out what would work best for their audiences. I'm chiefly reminding them--like you rightly do all the time--that they have more than one, and not everyone has the same interests. ("Let's throw in lots of Mobile Ed & videos! Everyone wants those! Who wouldn't want to subscribe for that?... Why aren't they subscribing more?")

  • Hans van den Herik
    Hans van den Herik Member Posts: 345 ✭✭

    Thanks for the clarification. 

    My hesitations regarding the proposed tiers are based on my situation. I am using Logos very intensively as a preacher and as an assistant professor of Old Testament.

    I bought my first Basic Package (Original Languages) in 2001. Since then, my library has grown to 6519 items. I mostly replaced (sold) my hard copies of books with logos resources. During my PhD studies, I heavily relied on Logos resources.

    However, I am hesitant about the proposed direction of Logos.

    1. Regarding the use of AI. E.g. Chat GTP etc. are banned at our university. Students must conduct independent research and find their own way into the research field. European regulations are being drafted to ensure this.

    2. The added books in tiers are often not specific enough or are already in my collection.

    3. The program has several enhancements that I rarely use. Other functionality is used a lot.

    3. Whether a new, added functionality is worth an additional cost is an open question. For me, only one thing is missing right now: a kind of paper builder and a good way to make summaries and prepare articles. Apart from that, the program works perfectly for my needs.

    Hans