Beta 11 - Stuck on Startup

Page 1 of 2 (31 items) 1 2 Next >
This post has 30 Replies | 1 Follower

Posts 92
Mark Wooten | Forum Activity | Posted: Fri, Sep 10 2010 4:40 AM

Ever since Beta 9 L4 Mac gets stuck on startup (i.e., the Home page never shows up, just the spinning wheel).

I'm attaching my logs, I would appreciate anyone's thoughts on what might be the problem.

Thanks!

Mark

 

02355.Archive.zip

Posts 92
Mark Wooten | Forum Activity | Replied: Fri, Sep 10 2010 8:09 PM

Bump  :)

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Fri, Sep 10 2010 8:50 PM

Can you try holding down Cmd after starting the app and selecting "Work Offline" and see if that helps? I don't a crash in the logs.

Mobile Development Team Lead

Posts 92
Mark Wooten | Forum Activity | Replied: Sat, Sep 11 2010 10:46 AM

Thanks for the suggestion, Tom, but nope, still just gives me the spinning wheel.

Posts 92
Mark Wooten | Forum Activity | Replied: Mon, Sep 13 2010 11:18 AM

Any other ideas? I hate to be dead in the water like this. I appreciate the help!

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Mon, Sep 13 2010 12:55 PM

Would you mind posting your com.logos.Logos_Bible_Software_4.plist which is in /Users/<user_id>/Library/Preferences/?

Mobile Development Team Lead

Posts 92
Mark Wooten | Forum Activity | Replied: Mon, Sep 13 2010 1:00 PM

Thanks for the reply, Tom. I'll post that file when I get home tonight.

Posts 92
Mark Wooten | Forum Activity | Replied: Mon, Sep 13 2010 7:00 PM

Here you go!

 

 

Posts 92
Mark Wooten | Forum Activity | Replied: Mon, Sep 13 2010 7:02 PM

When I try to attach the file, I get file type not valid, or something like that.

Posts 92
Mark Wooten | Forum Activity | Replied: Mon, Sep 13 2010 7:03 PM

I don't know if this helps or not, but here's what I get when I open the file in TextEdit:

 

bplist00’

_finishedRemovableMediaScan_PMPrintingExpandedStateForPrint_SUScheduledCheckInterval_SUEnableAutomaticChecks_lastWindowPlacement #

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Mon, Sep 13 2010 8:13 PM

You might be able to copy them into a folder and compress them with Archive, then post the zip file.

Mobile Development Team Lead

Posts 92
Mark Wooten | Forum Activity | Replied: Tue, Sep 14 2010 4:07 AM

Thanks for the tip, here you go.

7384.com.logos.Logos_Bible_Software_4.plist.zip

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Sep 14 2010 11:18 AM

Mark,

Do you have a file named com.libronix.LibronixDLS.plist in your Library/Preferences folder on 'Macintosh HD'? If you do would you mind zipping that and uploading it?

Mobile Development Team Lead

Posts 92
Mark Wooten | Forum Activity | Replied: Tue, Sep 14 2010 11:42 AM

I will check tonight when I get home. Thanks.

Posts 92
Mark Wooten | Forum Activity | Replied: Tue, Sep 14 2010 3:09 PM

Tom - I checked and don't see that file.

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Sep 14 2010 3:23 PM

Can you upload your ResourceManager.db file?

Mobile Development Team Lead

Posts 92
Mark Wooten | Forum Activity | Replied: Tue, Sep 14 2010 3:59 PM

I didn't see a file anywhere (I wasn't sure where to look) called ResourceManager.db, but here is a file I found called ResourceSyncManager.db.

6136.ResourceSyncManager.db.zip

Posts 698
LogosEmployee

Mark Wooten:
I didn't see a file anywhere (I wasn't sure where to look) called ResourceManager.db, but here is a file I found called ResourceSyncManager.db.

Unfortunately, those files aren't the same. Here's a screenshot that shows where to get the ResourceManager.db:

Of particular note is the path detailed at the bottom of the screen shot. You should be able to find the file needed in the similar path on your machine.

Director of Engineering for Enterprise and Operations

Posts 92
Mark Wooten | Forum Activity | Replied: Tue, Sep 14 2010 4:15 PM

Thanks, Cameron. Here you go!

7077.ResourceManager.db.zip

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Sep 14 2010 4:55 PM

Mark,

Do you have a com.logos.Logos4Indexer.plist in /Users/markwooten/Library/Preferences?

Mobile Development Team Lead

Page 1 of 2 (31 items) 1 2 Next > | RSS