L4 crashes if clicking "Go"

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This post has 6 Replies | 1 Follower

Posts 3
Jonas Heidebrecht | Forum Activity | Posted: Mon, Nov 15 2010 5:04 AM

3036.Archiv.zipHi!

I opened L4 and typed in a bible passage. I clicked on "Go" or pressed "enter" and L4 crashed everytime. Does someone know why?

Posts 4077
Melissa Snyder | Forum Activity | Replied: Mon, Nov 15 2010 7:42 AM

Hi Jonas ~  Please see the thread on reporting bugs in Logos 4 Mac and attach crash logs to your post. Thanks.

Posts 3
Jonas Heidebrecht | Forum Activity | Replied: Mon, Nov 15 2010 8:00 AM

I have no folder with "Logos 4".

When i bought, i just got an link to download the program and now there is no folder with "logos 4.log" or something like this...

Posts 4077
Melissa Snyder | Forum Activity | Replied: Mon, Nov 15 2010 8:34 AM

Jonas Heidebrecht:

I have no folder with "Logos 4".

When i bought, i just got an link to download the program and now there is no folder with "logos 4.log" or something like this...

Open Finder and under Places click on your home directory. In your home directory, navigate to the Library/Application Support folder. Do you see a Logos4 folder under Application Support?  If you do, open the Logos4 folder and look for a Logging folder. In the Logging folder you should find Indexer.log and Logos4.log files.  (The full path is /Users/username/Library/Application Support/Logos4/Logging.)

Posts 3
Jonas Heidebrecht | Forum Activity | Replied: Mon, Nov 15 2010 8:53 AM

Ah yes thank you!

Here the report...8838.Archiv.zip

Posts 698
LogosEmployee
Cameron Watters (Faithlife) | Forum Activity | Replied: Mon, Nov 15 2010 10:12 AM

I've created a case for this and will be looking into it.

Director of Engineering for Enterprise and Operations

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Mon, Nov 15 2010 5:40 PM

Cameron Watters:

I've created a case for this and will be looking into it.

It turns out that if you've selected "BHS/WIVU" as your preferred bible in the Exegetical Guide for the Word by Word section that this crashes. Now that we can reproduce the issue, we should be able to fix it.

 

Mobile Development Team Lead

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