logo's diens
Wie dit mag aangaan:
Ek het vir my ‘n Logos program in Desember 2010 gekoop by *** Boeke in Bloemfontein. Ek het die program geinstalleer op my rekenaar en di dit probeer registreer. Nadat ek Logos gekontak het en die probleem aan hulle verduidelik het, het hulle aan my genoem die program is in
iemand anders se naam geregistreer. Ek het Logos nou al gekontak en dit kos my nou al ‘n redelike bedrag geld aan oproepe.
Ek is ongelukkig oor die diens wat ek ontvang het van Logos. Ek gaan nie verdere oproepe maak nie en ook nie verdere inligting deurgee aan
Logos nie. Teen die tyd moet hulle al my inligting he. Hulle wil ook nie he ek moet met die bestuderende direkteur praat nie.
Inligting wat ek hulle deurgegee het is my serial nommer van die produk, email adres, telefoon nommer. Die emails wat hulle teruggestuur het, wat wat ek moet doen om die program te laat registreer werk nie. Die laaste email wat ek ontvang het was Februarie 2011.
Indien ek nie teen die 22 Maart 2011 ‘n oplossing kry vir my probleem nie, sal ek die verbruikersraad in kennis stel van my probleem en my
probleem aan die koerante verduidelik.
Die program het my R1300.00 gekos en ek het vandag weer na *** boeke in Bloemfontein gegaan met die bewys van betaling en hulle het ook aan my genoem dat hulle die probleem met Logos sal bespreek.
Ek kon glad nie ‘n ander Logos program in Bloemfontein of in Welkom kry nie. Ek dink dit is ‘n verskriklike swak diens van Logos af.
U kan my kontak by die volgende nommer of ‘n email aan my stuur. Ek soek so gou as moontlik ‘n antwoord.
Alwyn du Plessis
Sel: 072 970 9741
Email: adupless@hotmail.com
Comments
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Where did you buy the program? It sounds as if you bought it second hand or from a bad source and got a pirated disk. I think your problem is with the seller and not Logos.
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Alwyn,
Which Logos product is it exactly you have bought? In case it is an edition of the Stuttgart Electronic Study Bible, you might have to call either the German or the Netherlands Bible Society in order to unlock the resource. Are you sure the product has been registrated for another person already, or is it just that the unlock code hasn't been accepted?
"Mach's wie Gott - werde Mensch!" | theolobias.de
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Alwyn,
This forum is just other Logos users. I've sent it to a Logos company employee. You could use Skype to talk to Logos or email customerservice@logos.com
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Oh boy, that's what you get for buying stolen/bootlegged software...[6]
Sike! I don't know German so I don't really know what this thread is all about. You could call customer support thought...LOL
Giovanni
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Peace, Giovanni!
Surprise! It's not German!
*smile*
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Milford Charles Murray said:
Peace, Giovanni!
Surprise! It's not German!
*smile*
LOL...what is it then?
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Giovanni Baggio said:Milford Charles Murray said:
Peace, Giovanni!
Surprise! It's not German!
*smile*
LOL...what is it then?
Looks like Dutch (what is spoken in the Netherlands and about half of the Belgian territory).
Mick
Have joy in the Lord!
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Giovanni Baggio said:
LOL...what is it then?
Afrikaans
Edit: Afrikaans is a daughter language of Dutch.
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Hendrik-Jan van der Wal said:
Edit: Afrikaans is a daughter language of Dutch.
Which is why it has some similarities to German, so I was able to read and understand it - so, Giovanni, in this case it was not some case of Pentecost miracle ... [;)]
"Mach's wie Gott - werde Mensch!" | theolobias.de
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Google's browser toolbar translated it for me.
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Rick Hypes said:
Google's browser toolbar translated it for me.
For me, too. BTW: the email address he provided doesn't work. I tried it. So the plot thickens.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Hello Mark,
I am from Pretoria, South Africa and will try and contact Alwyn locally. I purchased Logos (Logos 3 and now Logos 4) via the correct channels (logos.com) and have not had a day's problem since.
I am not aware that one can buy Logos 4 "off the shelf" in SA - why would one want to do that when Logos USA along with the internet provides top of the range service (in my humble opinion?)
I have seen a some sort a "mini-Logos in Afrikaans" (Alwyn's home language) but have not taken any further notice. I do suspect that Alwyn has landed up with a suspect copy.
"Alwyn as u die boodskap kry kontak my in Pretoria (Kleinsmit, Jan) dan kan ons verder gesels" [Alwyn, if you get this message contact me in Pretoria to discuss this matter further]
Kindest regards
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Jan Kleinsmit said:
"Alwyn as u die boodskap kry kontak my in Pretoria (Kleinsmit, Jan) dan kan ons verder gesels" [Alwyn, if you get this message contact me in Pretoria to discuss this matter further]
A kind and helpful offer. Often a person nearby is worth twenty across the ocean. I hope Alwyn gets this straightened out.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Hello Mark,
An interesting one here. Alwyn contacted me this morning. Apparently he was sold a Logos 3 product (sealed) but found the registration number belonging to somebody else when he tried to register online.
Now the question - surely one cannot still buy Logos 3 when we are already at Logos 4.2? I suggested that he insists on a refund and then go through the same process as myself - purchasing Logos 4 direct from logos.com and get them to post the DVDs and then exercising a little patience in downloading the balance. I mentioned that Logos 4 was heavy on Internet (and hardware) resources which is sometimes a challenge in SA (I am fortunate to have an unlimited, and relatively fast Internet - but that is more the exception than the rule).
Regards
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Jan Kleinsmit said:
Now the question - surely one cannot still buy Logos 3 when we are already at Logos 4.2?
What you buy is always the resources, never the program. The program itself is for free, and since resources originally belonging to Libronix are generally usable in L4 as well, there's nothing wrong with selling Libronix products (as long as they come with a valid serial number ...). However, I would recommend buying at least the Crossgrade for L4 or a base package, since they include some things like maps, Biblical People etc. one wouldn't get with packages that were originally designed for Libronix.
So, the best thing would be indeed to insist on a refund from the seller and buy the Crossgrade or a base package directly from logos.com.
"Mach's wie Gott - werde Mensch!" | theolobias.de
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Thanks Theolobias,
Found this at logos-sa.com:
"Logos USA has successfully changed their business model globally by directly selling and servicing its clients thru the internet. This transition has become so successful that, in South Africa (where we were the last global distributor) in the last 6 months, two thirds of all the sales in South Africa happened thru the internet,"Logos SA is closing down at the end of March. All transactions will be done directly with the USA. It looks like a Logos 4 Afrikaans version might be available soon??That's good news as we are convinced that the official language in Heaven is Afrikaans![ just in case, that last statement is a joke! ]0 -
Jan Kleinsmit said:
That's good news as we are convinced that the official language in Heaven is Afrikaans!
When my grandfather died and went to Heaven but came back again, the first thing he told us is that the language of Heaven most definitely will be Klingon.
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Jan,
Baie dankie vir u hulp aan Mnr. du Plessis. Ek het Logos Suid Afrika gevra om hom te kontak om net seker te maak als is in orde. Indien hy nie regkom nie, moet hy asseblief so gou as moontlik met my kontak maak. (jannie.vanniekerk *by* logos.com)
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Plesier Jannie, ek het hom nou net 'n gekontak gestuur.
'n Boerseun by Logos VSA! Geen wonder is die Produk en diens uit die boonste rakke!!
Gaan Logos 'n Afrikaanse Bybel eendag opsit?
Beste
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Jan,
Daar is reeds die Ou en Nuwe Vertaling, Nuwe Lewende Vertaling, Boodskap en dalk nog so paar wat se name ek nie onthou nie
Sien die eBoek paket.
Laat weet gerus as daar enige iets anders is waarmee ek kan help!
Groete uit Bellingham
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