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This post has 37 Replies | 5 Followers

Posts 87
David Emme | Forum Activity | Posted: Sat, Jul 11 2009 2:13 PM

Saw the post in thanking Logos for taking care of us, and they have. I would like to expand this a little bit on sharing yourexperiances with Logos and who are your favorite salesmen/employees.

Am not writing this to brown nose, never been a brown noser and do not see myself ever  being one.

Yet, I think we all should recognize those who help us.

My nominee is David Kaplan. He is a great brother ad helped me a lot. Some might think because you buy a lot for him. This could be true, but do not believe it is.

Overall, in any of my experiances including the technical people who help us Logos-heads get whatever issues worked out. Now, I do not know the names of people in the technical staff, but I would say that I had not one negative or dissatisfying experiance.

Now, I know that this is a business to make money. On the other hand, when dealing with other salesman from time to time with othr businesses,  will run into a rude or insulting person.

Take this into consideration, we should have no problem talking good about other Christians. We should also from time to time and give them a word of encouragemnt or a good testimony on how Logos has been a blessing to us.

I might have said this before, but I met a pastor from a Baptist church in the Philippines. He told me he only had one bible. I immidiately gave him mine. I had no more bibles. So I used Logos on my laptop in the pulpit to preach, reading the verses from Logos.

So, from time to time, the Logos line of products are a blessing to have.

Dave Kaplan, you are an awesome brother, so I say thank you and keep up the good workGod bless

Dave Emme

Posts 1956
Donovan R. Palmer | Forum Activity | Replied: Sun, Jul 12 2009 12:42 AM

I have recently corresponded with David Jones and he has been extremely helpful.

Posts 150
Jim Dean | Forum Activity | Replied: Sun, Jul 12 2009 4:32 AM
When it comes to being willing to go out of your way to be helpful, Jared Bryant (ext. 2319) is "da man!". Many times he has patiently endured my wierd questions, and researched issues and alternatives for me which most salespeople would have blown off as "not my job". I've done business with Logos, thru Jared, for years - and have pointed quite a few others to him as well. Not only is he wlling to go the extra mile - he actually RETURNS phone calls and emails promptly. I even place my (too) many prepub orders thru him - I shoot him an email or leave a message at 1am, and I know he will take care of it without fail, fuss or bother. My expectations and standards for customer support are pretty high, compared to most people. Jared meets them all. And, to top it off, his brother Michael is one of Logos' top "techie" experts! Thanks, Jared, for all the years of assistance you have provided.

=============
Redeeming the time (Eph.5:16+Col.4:5) ...
Jim Dean

Posts 27981
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Dave Hooton | Forum Activity | Replied: Sun, Jul 12 2009 7:19 AM

JimDean:
Jared Bryant (ext. 2319) is "da man!".

I'll support that!

Dave
===

Windows 11 & Android 8

Posts 1674
Paul Golder | Forum Activity | Replied: Sun, Jul 12 2009 9:55 AM

JimDean:
Jared Bryant (ext. 2319) is "da man!"

Ditto

 

"As any translator will attest, a literal translation is no translation at all."

Posts 2869
Forum MVP
Ted Hans | Forum Activity | Replied: Sun, Jul 12 2009 10:23 AM

JimDean:
When it comes to being willing to go out of your way to be helpful, Jared Bryant (ext. 2319) is "da man!". Many times he has patiently endured my wierd questions, and researched issues and alternatives for me which most salespeople would have blown off as "not my job". I've done business with Logos, thru Jared, for years - and have pointed quite a few others to him as well. Not only is he wlling to go the extra mile - he actually RETURNS phone calls and emails promptly. I even place my (too) many prepub orders thru him - I shoot him an email or leave a message at 1am, and I know he will take care of it without fail, fuss or bother. My expectations and standards for customer support are pretty high, compared to most people. Jared meets them all. And, to top it off, his brother Michael is one of Logos' top "techie" experts! Thanks, Jared, for all the years of assistance you have provided.

Not only do i agree but i could not improve on Jim's comment - Well said Jim. Now without controversy or debate, it has to be Jared Bryant.Yes

Sir T.

 

 

Dell, studio XPS 7100, Ram 8GB, 64 - bit Operating System, AMD Phenom(mt) IIX6 1055T Processor 2.80 GHZ

Posts 9947
George Somsel | Forum Activity | Replied: Sun, Jul 12 2009 10:33 AM

Ted Hans:

JimDean:
When it comes to being willing to go out of your way to be helpful, Jared Bryant (ext. 2319) is "da man!". Many times he has patiently endured my wierd questions, and researched issues and alternatives for me which most salespeople would have blown off as "not my job". I've done business with Logos, thru Jared, for years - and have pointed quite a few others to him as well. Not only is he wlling to go the extra mile - he actually RETURNS phone calls and emails promptly. I even place my (too) many prepub orders thru him - I shoot him an email or leave a message at 1am, and I know he will take care of it without fail, fuss or bother. My expectations and standards for customer support are pretty high, compared to most people. Jared meets them all. And, to top it off, his brother Michael is one of Logos' top "techie" experts! Thanks, Jared, for all the years of assistance you have provided.

 Not only do i agree but i could not improve on Jim's comment - Well said Jim. Now without controversy or debate, it has to be Jared Bryant.Yes

Sir T.

I would "Sir T"eenly agree with that.  As a matter of fact, until this thread started I didn't realize that they had any other salemen.  I really should get into the habit of placing my prepub orders through Jared.  I found out that they are on commission so it would help them to pay the mortgage and put a hot dog or two on the table.  The problem is that they make it so easy to order on site.  I see something and think "I want that" -- "click" and the deed is done.

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

Posts 2869
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Ted Hans | Forum Activity | Replied: Sun, Jul 12 2009 10:43 AM

George Somsel:

I would "Sir T"eenly agree with that.  As a matter of fact, until this thread started I didn't realize that they had any other salemen.  I really should get into the habit of placing my prepub orders through Jared.  I found out that they are on commission so it would help them to pay the mortgage and put a hot dog or two on the table.  The problem is that they make it so easy to order on site.  I see something and think "I want that" -- "click" and the deed is done.

Thanks George you have just confirmed an idea which i was mulling over, Placing my Pre-pubs with Jared. Glad to see i have something in common with you, perhaps some day on another front .......... you may come to see the light.Big Smile

Sir T.

Dell, studio XPS 7100, Ram 8GB, 64 - bit Operating System, AMD Phenom(mt) IIX6 1055T Processor 2.80 GHZ

Posts 9947
George Somsel | Forum Activity | Replied: Sun, Jul 12 2009 10:56 AM

Ted Hans:

Thanks George you have just confirmed an idea which i was mulling over, Placing my Pre-pubs with Jared. Glad to see i have something in common with you, perhaps some day on another front .......... you may come to see the light.Big Smile

I was hoping that YOU would come to see the light.  "The people that walked in darkness have seen a great light."  Cool

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

Posts 2869
Forum MVP
Ted Hans | Forum Activity | Replied: Sun, Jul 12 2009 11:41 AM

George Somsel:

I was hoping that YOU would come to see the light.  "The people that walked in darkness have seen a great light."  Cool

A good Evangelical biblical text Spurgeon and Moody Preached on this text with great conversion result. England & in your case America indeed did see a great light, one of the reason i commend the Evangelical tradition to others.WinkYes

Kind Regards

Sir T.

Dell, studio XPS 7100, Ram 8GB, 64 - bit Operating System, AMD Phenom(mt) IIX6 1055T Processor 2.80 GHZ

Posts 5
Mark Lundeen | Forum Activity | Replied: Sun, Jul 12 2009 12:05 PM

Dear Dave,

There are too many Daves here in this post! But I think you are correct, Dave Kaplan is one of  the best, kindest, and dearest brothers I have ever known! I can't wait to get to Heaven so we can meet face to face! Logos has a real treasure in that person. Enuff said.

Mark Lundeen

Posts 1416
Wes Saad | Forum Activity | Replied: Mon, Jul 13 2009 12:52 PM

My favorite Logos salesman is http://www.logos.com/ :) Haven't purchased via phone before, everything on the web. And the website has never once been rude to me, though she could be a little more helpful with my queries. She is patient, she has an overwhelming knowledge of the program and available resources, she is usually available 24/7... she's perfect!

So again, I vote for the Logos website.

Posts 10890
Forum MVP
Jack Caviness | Forum Activity | Replied: Mon, Jul 13 2009 12:56 PM

Chris Roberts:

My favorite Logos salesman is http://www.logos.com/ :) Haven't purchased via phone before, everything on the web. And the website has never once been rude to me, though she could be a little more helpful with my queries. She is patient, she has an overwhelming knowledge of the program and available resources, she is usually available 24/7... she's perfect!

So again, I vote for the Logos website.

Well said, Chris. She is also my Logos salesperson of choice. I can't speak to any human salesperson, as i do not believe I have ever ordered that way.

Jack

Posts 1674
Paul Golder | Forum Activity | Replied: Mon, Jul 13 2009 1:54 PM

Chris Roberts:

My favorite Logos salesman is http://www.logos.com/ne thing  :) Haven't purchased via phone before, everything on the web. And the website has never once been rude to me, though she could be a little more helpful with my queries. She is patient, she has an overwhelming knowledge of the program and available resources, she is usually available 24/7... she's perfect!

So again, I vote for the Logos website.

One thing I learned is that when you form a relationship with a salesperson, they have the ability to adjust most of the prices that appear on the website. Definitely worth the time on the phone.

 

"As any translator will attest, a literal translation is no translation at all."

Posts 611
Graham Owen | Forum Activity | Replied: Mon, Jul 13 2009 2:49 PM

Paul Golder:
One thing I learned is that when you form a relationship with a salesperson, they have the ability to adjust most of the prices that appear on the website. Definitely worth the time on the phone.

The phone is not really an option for those of us in the UK.

God Bless

Graham

Pastor - NTCOG Basingstoke

Posts 9947
George Somsel | Forum Activity | Replied: Mon, Jul 13 2009 3:09 PM

Graham Owen:
The phone is not really an option for those of us in the UK

There is a UK number on the website though I have no idea what transpires with that.  As Jared just noted, you can e-mail him.

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

Posts 1674
Paul Golder | Forum Activity | Replied: Mon, Jul 13 2009 3:17 PM

Graham Owen:
The phone is not really an option for those of us in the UK.

You know what would work great for all those not in the States (or even those within), is if Logos were to get a Skype account.Then Logos could even take toll free calls from the space station...

"As any translator will attest, a literal translation is no translation at all."

Posts 9947
George Somsel | Forum Activity | Replied: Mon, Jul 13 2009 3:29 PM

Paul Golder:
You know what would work great for all those not in the States (or even those within), is if Logos were to get a Skype account.Then Logos could even take toll free calls from the space station...

Yes, can't you imagine, "Logos, we have a problem."

BTW:  What's a "Lofos" salesman?

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

Posts 1360
Edwin Bowden | Forum Activity | Replied: Mon, Jul 13 2009 7:26 PM

MarkLundeen:

Dear Dave,

Dave Kaplan is one of  the best, kindest, and dearest brothers I have ever known! I can't wait to get to Heaven so we can meet face to face! Logos has a real treasure in that person. Enuff said.

Mark Lundeen

I agree that Dave Kaplan has been a pleasure to work with. He has been very helpful.

Posts 411
Ken Shawver | Forum Activity | Replied: Mon, Jul 13 2009 7:47 PM

Well this is definitely a difficult one because Dave Kaplan is defintely a great person to deal with. But, a couple of years ago I hooked up with Jared Bryant and have kept with him. His sending out e-mails occaisionally is a great help as well. I also order all of my pre-pubs through him as well. The one thing I will say as well is that when my wife wants to get me a gift certificate Bryant is always extremely helpful to her.  So another vote for Bryant.

In Christ,

Ken

Dell Studio 1555; 15.6 True Life LCD; Intel Core 2 Duo T6600 2.20 GHz, 2M Cache, 800 MHz FSB ; 500GB 5400 HDD; 8GB RAM, Win 10, Chrome 70

http://wiki.logos.com/

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