Logos 4 Stopped Working

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Rev. Michael L. Burns | Forum Activity | Posted: Sat, May 28 2011 6:46 AM

Two weeks ago I was hospitalized and had my pacemaker and defribulator upgraded and haven't felt up to setting in front of my computer until today. Logos 4 had been working fine but this morning when I attempt to run it it displays my default layout and then immediately displays a less than helpful windows message stating that Logos 4 has stopped working and the only option is to close the program.

As far as I can tell, all my other applications work without a problem. I noted in the system restore points that Logos 4 had been upgraded recently so I attempted to restore to a point prior to the upgrade but could not. I then tried every restore point listed and still am unable to restore my system. This would seem to indicate a problem other that Logos although as I stated, everything else seems to work flawlessly.

 

I had run virus scans, spam scaans and disabled the antivirus and firewall and still crashes Logos 4 and unable to restore to any prior restore point.

Any idea? I am using Windows 7 Professional.

 

Michael

Posts 246
Rev. Michael L. Burns | Forum Activity | Replied: Sat, May 28 2011 7:07 AM

Followed Mark Smith's tip at this address http://community.logos.com/forums/p/29317/217118.aspx#217118 and was able to open Logos 4. Changed to a different layout and works fine. Swithched to a snapshot of my default layout of three weeks ago and Logos works fine but not with the same layout on any more recent date. I assume that there may be a book that is open in the newer version of the layout that is causing this but not sure. At any rate I'm back operational.

 

Michael

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Dave Hooton | Forum Activity | Replied: Sat, May 28 2011 4:54 PM

Rev. Michael L. Burns:
At any rate I'm back operational.

I'm glad you are back physically operational!

As for the software ... it can provide some feedback if you enable permanent logging, load a problem layout and then upload logs (see link in that wiki article).

Dave
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Windows 10 & Android 8

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