PBB Wigging out; Indexing issue (related?)

Doc B
Doc B Member Posts: 3,676 ✭✭✭
edited November 2024 in English Forum

I've never had so much as a hiccup with L4 on any of my machines until now.

I was building a personal book without realizing L4 was indexing...when I built the book, the indexer crashed.

Now, L4 starts to try to index, but never gets to 1% before the indexer simply disappears.

On top of that, my PBB is now suddenly and arbitrarily closing right in the middle of a build.

Is there a command line command to force a re-index?

Any ideas how I can fix whatever it was I messed up? (I don't yet know if this is affecting my other computer yet.)

(Yes, I've restarted both L4 and Windows already.)

Eating a steady diet of government cheese, and living in a van down by the river.

Comments

  • Alan Charles Gielczyk
    Alan Charles Gielczyk Member Posts: 776 ✭✭

    I have not had the indexing issue but in the last couple of days have had PB issues. While I am typing in the name, author, adding the file or building at various times it has crashed on me. I wonder if this issue is known.

     

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,165

    Doc B said:

    Any ideas how I can fix whatever it was I messed up?

    Would like to look at diagnostic logs => http://wiki.logos.com/Diagnostic_Logging

    For indexer logs, need to enable logging in registry, then restart Logos 4.

    Doc B said:

    Is there a command line command to force a re-index?

    rebuild index

    rebuild bible index

    rebuild catalog index

    The rebuild index command deletes then builds bible and catalog indexes.

    Option: contact Logos Support => http://www.logos.com/about/contact  With your permission, Logos can connect with desktop sharing (Monday thru Friday).

    Keep Smiling [:)]

  • Doc B
    Doc B Member Posts: 3,676 ✭✭✭
    https://community.logos.com/discussion/comment/302374#Comment_302374

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Would like to look at diagnostic logs

    Here's what I found.

     

    3821.Logos4IndexerError.log

    0272.Logos4IndexerCrash.txt

    7853.Logos4Error.log

    Eating a steady diet of government cheese, and living in a van down by the river.

  • Dave Hooton
    Dave Hooton MVP Posts: 36,210
    https://community.logos.com/discussion/comment/302384#Comment_302384

    Doc B said:

    Here's what I found.

    Ensure that logging is still enabled.

    Ensure you can view Hidden Files and Folders (Control Panel | Folder Options).

    Go to folder C:\Users\borenjb\AppData\Local\Logos4\Data\qt5pld3f.dzu\

    If \LibraryIndex folder has files with names containing '-build' then delete it.

    If \BibleIndex folder has files with names containing '-build' then delete it.

    If \PersonalBookIndex folder has files with names containing '-build' then delete it.

    Restart L4 and it will begin indexing.

    NB. A normal index will look like below - DO NOT delete it.

    image

     

    If it still crashes I need to see the Logos4Indexer.log.

     

    Dave
    ===

    Windows 11 & Android 13

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