Proclaim crashed & presentation reverted back to very old version, not the one previously working on

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SRCC Admin | Forum Activity | Posted: Sat, Nov 19 2011 11:25 AM

Was working on a presentation and proclaim crashed while uploading a picture for a slideshow. Once Proclaim was re-opened, the presentation reverted back to one that was a few days old...all current work was lost. 

 

Any way to recover? 

Any other instances of this happening? 

 

Thanks

Forrest 

Posts 3502
LogosEmployee
Scott Alexander | Forum Activity | Replied: Sat, Nov 19 2011 5:42 PM

There is one other post but nothing conclusive.

It would help if you posted your log files. Instructions can be found here http://community.logos.com/forums/t/39446.aspx

Had Proclaim been running for multiple days? or is this version from a previous session? The more details you can provide the better.

If you can reproduce the failing to save behavior I would love to see the logs from that session as outlined here http://community.logos.com/forums/p/40905/304823.aspx#304823

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