Outlook Stops working when trying to export 1 year bible reading plan

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Fred Chapman | Forum Activity | Posted: Mon, Dec 19 2011 11:34 AM | Locked

I don't know if it is a problem with Outlook or Logos, but when I attemtped to export a 1 Year bible reading plan to Outlook it causes Outlook to stop working. Smaller reading plans seem to export fine.

Here is the information Windows recorded in the action center:

Source

Microsoft Outlook

Summary

Stopped working

Date

12/19/2011 1:22 PM

Status

Not reported

Description

Faulting Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

Problem signature

Problem Event Name: BEX

Application Name: OUTLOOK.EXE

Application Version: 14.0.6109.5005

Application Timestamp: 4e79b881

Fault Module Name: unknown

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 08548de0

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Extra information about the problem

LCID: 1033

skulcid: 1033

Posts 4768
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Fred Chapman | Forum Activity | Replied: Mon, Dec 19 2011 11:46 AM | Locked

I took out the reminder and indicated to show the time as free rather than busy, then exported and it appears to be fine. With a reminder set and the show time as busy selected in Logos, it seems it is too much for Outlook to handle.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Dec 30 2011 11:00 AM | Locked

Fred Chapman:

I don't know if it is a problem with Outlook or Logos, but when I attemtped to export a 1 Year bible reading plan to Outlook it causes Outlook to stop working. Smaller reading plans seem to export fine.

Hi Fred,

Unfortunately I am unable to reproduce this issue.  I've tried exporting a one year Bible reading plan to Outlook with reminders enabled and showing the time as busy, while also exporting duplicate appointment times (in other words, if there were existing appointments in Outlook at 8 am, I was still able to export a Bible reading plan appointment starting at 8 am).  I've tried various combinations and everything is working fine.

If possible, can you upgrade to 4.5 Beta 12 and see if the issue can be reproduced?

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