Logos expands by itself

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Posts 16
Ralph A. Pontier | Forum Activity | Posted: Mon, Jan 9 2012 3:27 PM

I shrink Logos down to an icon and about  five minutes later it jumps up and covers what I'm working on.  It does it on my PC and on my Mac.  What gives?  Just started doing it today.

Posts 1660
SteveF | Forum Activity | Replied: Mon, Jan 9 2012 8:29 PM

Ralph A. Pontier:
 It does it on my PC and on my Mac

I can see that you are are having trouble with both platforms.

But someone herewill surely ask which version of Logos you have:

The "Stable" 4.3 Service Release 8 (v4.30.0.1624) ?

or the "beta"  4.5 Beta 13 (4.50.0.1780) ?

Thanks

Hope your issue can be quickly resolved!

 

 

Regards, SteveF

Posts 26944
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Jan 10 2012 4:17 AM

PC platform only

What has changed today. What program does it cover? Does it cover any program?

Is it sync'ing when it leaps up or performing any other activity?

Have you tried rebooting the computer?

Hold CTRL key down and start L4 (this will start logging). After it leaps up upload logos4.log to the forum. See http://wiki.logos.com/Diagnostic_Logging for more information (where the logs are located).

Dave
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Windows 10 & Android 8

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