BUG: Logos 4.5 crashing

Keith Gant
Keith Gant Member Posts: 118 ✭✭
edited November 2024 in English Forum

Logos 4.5 SR-2 (4.50.0.1869) has crashed three times on me in the past couple of days. In the first instance I pressed Page-Down 4 times quickly in a resource, then immediately got the message "Logos has quit working..." In the second, I simply clicked in the resource and got the same message. In the third, I was attempting to select text in a resource. This time it locked up my whole system (Windows 7 64 bit) and I could not get to other running programs (Outlook, Word, Excel, Firefox) even after waiting several minutes. Attached are logs for the third crash.

8228.Logos Crash log files.ZIP

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,165

    Seems to be connected with your mouse input. Please tell us about your hardware -->  computer, mouse type/brand. Do you have any other issues with your mouse?

    Dave
    ===

    Windows 11 & Android 13

  • Keith Gant
    Keith Gant Member Posts: 118 ✭✭

    Seems to be connected with your mouse input. Please tell us about your hardware -->  computer, mouse type/brand. Do you have any other issues with your mouse?

    Dave,
    Sony Vaio laptop, 8 GB RAM, Win 7 64 bit. I have had the crash with two different mice: Microsoft Wireless Laser Mouse 8000 (uses Bluetooth), and a conventional corded Dell mouse. No other problems with either mouse in any other program. Also, I've been using these mice (and laptop) with Logos for 18 months and never had a problem until updating to v4.5, when I've had several crashes in three days. The crashes happen when I'm in the Ctrl-Shift-P mode (text in 2 columns) with footnotes displayed and TOC not displayed.

    I suspect the problem is related to the new feature to display footnotes. Since my OP, I have created a scenario in which the crash can be reproduced (at least on my computer). This is described in a separate message I just submitted, titled "BUG: Selecting text with footnotes displayed".