No Indexing Progress

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Phillip Trach | Forum Activity | Posted: Sat, Feb 4 2012 10:14 AM

Recently, I noticed the Logos icon in the menu bar at the top of my screen. Moving my cursor over the icon revealed that Logos was trying to index and that it had completed 0% of the process. Hours later . . . still 0%. Several days later . . . still 0%. I have had Logos for over a year, so this is not the initial indexing. Does anyone know why this is happening?

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Feb 4 2012 10:20 AM

Would like to look at diagnostic logs, especially Indexer.log file.

Please enable diagnostic logging, restart Mac, then watch for Blue Logos indexer icon to appear.  After Blue icon disappears, launch Logos 4 Mac, if nothing in Library, please quit Logos 4 Mac, compress log files, then reply with zip file upload.

Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.

Wiki has => http://wiki.logos.com/Diagnostic_Logging#Mac   with terminal commands, which are used in the applescript application.

Wiki Mac Troubleshooting   => How to Report Bugs in Logos 4 Mac   has the log posting steps, including link to  Logos Log Scribe application to create a zip file on your desktop (copies console messages, then compresses contents of your Logging folder for posting).

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If running stable Logos 4 Mac, other option is contacting Logos Mac Support => http://www.logos.com/about/contact

Keep Smiling Smile

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