Bug - Lookup Not Working Properly with 4G

When I am using 4G where WiFi is not available (see upper left of first screen shot) and using the Look Up function on a word in the ESV I get the Apple default definition (see second screen shot).

I am using the new iPad with 5.1.1 and version 2.1.3 of the Logos app. I do not have this problem when using WiFi (screen shot below).

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Comments

JT (alabama24)

Fascinating. Have you noticed this when only 3G is available?

Dave Dunkin (Logos)

Certain features of the app detect whether or not they can access Logos servers. In this case, the app is detecting that it cannot reach the service that provides word lookup data, so it falls back to the built in dictionary. Do you have problems with any other functions or any other apps when on 4G? Does it always happen on 4G?

tjebme

https://community.logos.com/discussion/comment/366493#Comment_366493

I have not noticed any problems with other apps...can check e-mail and surf the web when this problem occurs with Logos. I'll have to get back to you on other functions. I usually only use 4G during church services. Have not had this problem historically. Not sure if the issue was caused by the latest iOS update or the Logos app update.

tjebme

https://community.logos.com/discussion/comment/366532#Comment_366532

I found a solution...had my wife's iPad 2 with me tonight at the church service and when the look up function would not work properly on the new iPad I just tried the iPad 2 and it worked fine. So, when you encounter this problem with the new iPad in a location where you need it to work, just pull out your iPad 2...or use the reverse interlinear ESV which is downloadable and does not require a wireless connection (sorry, the last solution was my wish and not a current solution available from Logos) [:D]

tjebme

https://community.logos.com/discussion/comment/367482#Comment_367482

I found a cheaper solution: revert to version 2.0.2. I am typing this note from my iPad that was having the problem, in the location that was having the problem. We don't have WiFi here so I am using AT&T's service. The Look Up function is working fine on 2.0.2. Logos, please fix this regression. Thank you.