4.5c SR-2 (4.53.0.2280) Bug/ Sentence Diagram

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This post has 4 Replies | 0 Followers

Posts 441
Lewis Harper | Forum Activity | Posted: Fri, Jul 6 2012 6:28 PM

Scripture Mark 5:21-43, when clicking on a verb or noun, selecting text and and selecting color.  After selecting color then clicking off color drop down to dismiss color selection chart, program crashes.  This is a repeatable crash.

 

00402.Archive.zip

Posts 10832
Forum MVP
Jack Caviness | Forum Activity | Replied: Sat, Jul 7 2012 3:57 AM

Sorry, but I could not duplicate this crash. Tried different words and different colors, but all worked normally. 4.5c SR-2

Posts 441
Lewis Harper | Forum Activity | Replied: Sat, Jul 7 2012 12:35 PM

Thanks Jack,

I will call customer support on Monday.

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jul 7 2012 4:42 PM

Observation: the attached archive only has Logos4Error.log entries for 4.53.0.2280

Could enable diagnostic logging, restart Mac, launch Logos 4 Mac.  If blue Logos icon appears in menu bar, please wait for indexing to complete.  Try replicating sentence diagram issue, perhaps capturing screenshot before choosing a color that crashes.  If Logos 4 Mac crashes again, then compress log files and attach to a forum reply.

Optional: download and use 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.

Keep Smiling Smile

Posts 646
Ann Boyles | Forum Activity | Replied: Mon, Jul 9 2012 11:14 AM

I responded to the identical thread posted by Lewis in the Beta forums, here: http://community.logos.com/forums/t/51609.aspx

There has been a case filed for this issue. Thank you.

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