Logos 4 crashing on OS 10.5.8 when entering Bible verse inquiries

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Posts 4
David Franco | Forum Activity | Posted: Mon, Sep 10 2012 7:10 PM

I have Logos Scholar Library on both my Macbook running 10.5.8, and Windows 7 at work.

Whenever I enter a verse search term, such as "Luke 15" (without the quotes) in the search field on the Home page, Logos 4 crashes.  This does not happen when I enter a search word.61430.Archive.zip

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JT (alabama24) | Forum Activity | Replied: Mon, Sep 10 2012 8:02 PM

David - First, welcome to the forums! Sorry you are having troubles. Tongue Tied

David Franco:
Whenever I enter a verse search term, such as "Luke 15" (without the quotes) in the search field on the Home page, Logos 4 crashes.

Can you successfully run a passage guide and/or an exegetical guide on Luke 15? If not, can you do it successfully by narrowing it to Luke 15:1? One suggestion would be to minimize/close all the sections in both guides (especially exegetical) before closing the guides. This will run the guides with the sections minimized. Then you could try again from the home page.

By the way, have you heard that Logos is ending support for future versions of Logos on 10.5? You will be fine with 4.6 builds, but future versions will require at least 10.6. Is your MacBook able to upgrade?

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Posts 4
David Franco | Forum Activity | Replied: Mon, Sep 10 2012 8:37 PM

Yes, I was able to run both a passage and exegetical guide on the verses, but closing the sections, and returning to the home page to do the search from the home page, still crashes it.

Do you have any suggestions as to why the search term is not working from the home page?

I think I am able to upgrade, but haven't gotten around to it yet.

Thank you for your great suggestion.  At least now I've gotten farther than I have been able to.

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JT (alabama24) | Forum Activity | Replied: Mon, Sep 10 2012 8:48 PM

I read your log, but it was beyond my ability. I know that the exegetical guide is a memory hog, so I keep each section collapsed until I need it. Did you try running a single verse from the home page? Randomly try some... Perhaps some from both testaments. I know from your log that there was some problem with a Greek word... 

macOS, iOS & iPadOS | Logs |  Install

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LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Sep 28 2012 4:32 PM

Hi David,

Can you plug LLS:29.1.27 into your Command bar and hit enter? It should open the Commentary Critical and Explanatory on the Whole. Let me know if Logos 4 crashes when you try that. 

 

 

Posts 4
David Franco | Forum Activity | Replied: Sun, Sep 30 2012 5:14 PM

Tommy,

I plugged it into the Command line, and it crashed.  I plugged it into the Search box, and it went to the next screen, but it didn't open anything.

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LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Oct 3 2012 11:55 AM

Hi David,

It's possible that file needs to be removed and re-downloaded. I'll email you instructions for that. 

 

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