4.6 SR-1: Performance way below unbearable -- beach ball after EVERY click or keystroke

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This post has 10 Replies | 1 Follower

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fgh | Forum Activity | Posted: Tue, Sep 11 2012 4:00 PM

Earlier today I had to give up on reading the 7-8-9 or so pages of Entering the High Holy Days that I had planned for today. After about two hours I still hadn't managed to get more than half-ways, and it was going slower and slower and slower. And that's after giving up on notes and correcting erroneous highlights even earlier. Two hours for a few pages of reading, some highlights, one note, and a couple of quick reference checks!

First things first: this happened with a just restarted computer, no other programs open, no swap file, and -- when I first looked in the Activity Monitor -- well over 500MB of free RAM. So that's not the problem.

Also, before starting this reading I did three short readings in other tabs (without either highlights or notes, if I remember correctly), so the normal background work after startup ought to have been already finished by the time I got to this resource.

Yet this tiny bit of highlighting took me something between five and ten minutes, with long beach balls between each:

(I think the screenshot above was taken during one of these.)

The one very simple one sentence note that I managed to make before giving up took me 10-15 minutes. The problem was no longer just that Logos couldn't keep up with my (slow) typing. This time it wouldn't even cache the keystrokes and write them all to the screen later. The first attempt resulted in "On RH the leader is changed here instead of later and these become the first words of the main service." showing up as this (minus the last 3-4-5 letters):

A second attempt at typing in the whole end only added those last few letters above. After that it went down quickly. I had to add letter by letter, with beach balls between first every three, then every two, then every single letter. Adding the missing words in the middle was even worse, because it lost focus every time. Letter one. Beach ball. Click to position the cursor. Beach ball. Letter two. Beach ball. Click. Beach ball. You get the picture...

Click on another tab. Beach ball.

Click on another place in the TOC. Beach ball.

And so on and so on.

Log: 7120.Logos4_120911;17.52.log.zip (Should it really be syncing that much?)

(And, yes, the font size in the note is way larger than my setting tells it to be: http://community.logos.com/forums/p/53903/395515.aspx#395515.)

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 15805
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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Sep 15 2012 8:48 PM

Wonder how offline performance of Logos 4.6 SR-2 compares ?  (work offline does not sync)

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Posts 8899
fgh | Forum Activity | Replied: Sun, Sep 16 2012 10:59 AM

Keep Smiling 4 Jesus :):
Wonder how offline performance of Logos 4.6 SR-2 compares ?

Good idea which I should have thought of myself.

Unfortunately it made no noticeable difference. Crying I still start out with short beach balls that get longer and longer and longer.

New log: 8360.Logos4_120916;19.08.log.zip  

Given that this seems worst in notes and second worst in highlights, and given that the log has endless messages about font size 24, although my setting is/should be 16, could this have something to do with Newest release created LARGE Notes font

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8899
fgh | Forum Activity | Replied: Mon, Sep 17 2012 12:06 PM

Bump.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 1338
Liam | Forum Activity | Replied: Mon, Sep 17 2012 1:10 PM

The description on the first post is almost identical with how Logos has been running for me lately. I think it is related to notes too, because as soon as I open a note file the program starts going extremely slow. Usually it's progressive as well. When I start Logos it runs pretty slow and after using it for about 45 minutes it's just unbearable and too slow to use (beach ball after literally every click or keystroke). It's to the point now where I just can't use Logos for more than 45 minutes.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Sep 17 2012 8:40 PM

Wondering history slowness has returned ? => Finally found the Cause for Slow Logos4 Mac

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Posts 8899
fgh | Forum Activity | Replied: Tue, Sep 18 2012 5:58 PM

Keep Smiling 4 Jesus :):
Wondering history slowness has returned ?

Thanks for remembering that issue. I never had that bug then, and I never have the History panel open, but clearing it out made some serious difference. It's still slow -- I have to wait for highlights to appear before I can continue -- but probably not much slower than 'normal', and the beach balls seem gone for now. What a relief!

Though I'm still very disappointed with Logos for leaving a thread with a title like this unanswered for almost a week (and counting)!

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8899
fgh | Forum Activity | Replied: Fri, Sep 28 2012 2:44 PM

Logos: Any intention to fix this? I shouldn't have to clear History every day.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Sep 28 2012 4:48 PM

There aren't any errors in the log so not much I can read into it. Can you take a screencapture of the behavior and post it? How many highlights/notes are already on this resouce? My guess is a significant amount. What happens when you deslect them rom the Visual filters button? Does that speed up the process? 

 

Posts 8899
fgh | Forum Activity | Replied: Mon, Oct 8 2012 1:42 PM

Tommy Ball:
How many highlights/notes are already on this resouce? My guess is a significant amount.

Wrong. It's a short book of about 200 pages of text, and when I first reported it I can't have been at more than chapter 2-3-4 or so, so it was a very small highlighting file.

Besides, it has nothing to do with what resource I'm in. Once it's started it happens everywhere.

Tommy Ball:
What happens when you deslect them rom the Visual filters button? Does that speed up the process? 

How do you expect me to highlight with the highlighting file deselected? It gets reselected automatically the second a highlight is applied.

Besides, since I now keep History cleared I don't have the beach balls, so there's nothing to speed up.

Tommy Ball:
Can you take a screencapture of the behavior and post it?

Do you realize what you're asking? You're asking that I abstain from clearing History for 1-2-3 weeks, as the program gets slower and slower and slower, until it's slow enough for a screencast, losing perhaps 5-10 hours in the process, plus the time it takes to locate, install and figure out how to use a screencasting program. Don't you think the many dozens of hours I lost before KS4J figured out a workaround was enough?

And for what? So that you can look at selecting text. Beach ball. Shortcut key. Beach ball. Selecting text. Beach ball. And so on. Or whatever else I choose for the demonstration. What would that give you? Surely you know what a spinning beach ball looks like?

Besides, I don't know how much RAM a screencasting program would need, but it sounds like something that would need more than what I have available with Logos open.

Have you seen the other threads about this issue? Like SR2 is seriously S---L---O---W with OS 10.6.8 (Snow Leopard) and Spinning Wheel w/Every Click. I also noticed a link to a beta thread in one of those, and found that it hadn't been updated, so I'll go add all 3 links there

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Oct 10 2012 1:29 PM

fgh:

I'm sorry you're having such a difficult time with the Mac version of Logos 4. We are currently beta testing 4.6a which for many users has proved to be both more stable and faster. Hopefully this will be the case for you. Don't hesitate to continue this thread or contact us if 4.6a does not help in your situation. 

 

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