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Jonathan Pitts | Forum Activity | Posted: Mon, Sep 24 2012 6:29 AM

Since downloading the latest PC beta, setting up which resources to download to the iPad, reinstalling the iPad app and letting the resources download, every time I open the app or switch back to the app, after a few seconds, I get a popup message saying "(null) and -1 other resources are not available to download without licenses."

In the past I have had a similar message, with a resource name in place of (null) and I think the number 18 instead of -1. This used to show just once when I tried to download all resources to the iPad, but now it shows every time I open the app.

I have reinstalled the app and redownloaded the resources, and it still occurs.

Anyone else seen this? Anyone know what it is about?

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Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Sep 24 2012 6:31 AM

Hi Jonathan

There was a similar issue reported at

The recommendation was to contact Customer Support but I don't know what happened after that


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