4.6 SR-2 (4.60.0.3010) error

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Posts 336
Michael Parry-Thomas | Forum Activity | Posted: Sun, Sep 30 2012 8:00 AM

Hi

 I was working on some handouts using the latest stable version

 during this process logos 4.6  shutdown automatically

 this has happened Several times

 please see  log error files

 

mick0488.Logos4Crash.zip

Mick
Posts 26949
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Sep 30 2012 7:09 PM

Handouts are the problem child of Logos4 and there has been little improvement since 2009. I would try to make them as simple/small as possible, but if you cannot successfully open the handout you should contact Logos Support.

Dave
===

Windows 10 & Android 8

Posts 3189
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Oct 4 2012 12:28 PM

Michael Parry -Thomas:

during this process logos 4.6  shutdown automatically

 this has happened Several times

All on the same handout/section of handout? 

 

Can you post full logs after crashing again in same location? 

Here is a link to isntructions; www.logos.com/support/windows/L4/logging

 

Posts 336
Michael Parry-Thomas | Forum Activity | Replied: Thu, Oct 4 2012 2:11 PM

0066.Logos4Crash.zipplease see log files, I ended up reinstalling logos 4.6 from scratch

mick

oops

These logs are from a new install, I have not had time to try out the handouts,
the problem I was having in these logs was the system kept displaying their window preparing resources, this went on for quite a long time,

Tomorrow I will try and recreate the handouts I wanted to use these with my youth group

 

Mick
Posts 3189
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Oct 4 2012 2:48 PM

Michael Parry -Thomas:
the problem I was having in these logs was the system kept displaying their window preparing resources, this went on for quite a long time,

 

I didn't see anything wrong with your system in the logs. Preparing your library can take a while initially, so that is very possibly normal behavior.  

 

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