I checked the properties of the noted system folder and it was set to read-only (for some reason) - so I turned off that attribute - still had the problem.
I did the same for the entire Logos4 folder - no change - still get the error message.
Note: I am running Windows 8.
Any suggestions would be appreciated.
UPDATE: I just went back in to check the properties on these folders and they reverted to Read-only - and actually, I discovered that if I check them immediately after it looks like it changes it by checking properties again, it is always remains as Read-Only. I also seem to be having some problems with setting permissions in security settings - so it looks like the problem my be in my folder system security.
Again, any thoughts would be appreciated.
Problem solved.
Called Logos support - it looks like setting the compatibility on the setup.exe to Run as Administrator is what did it. (Don't know why I didn't think of that as I had gone through and set all the permissions for everything else.)
Oh, well - up and running (and now downloading 1.3 Gb of updates!! (I only upgraded to Bronze - yikes!)
Setting to run as admin, may (may, mind you) cause issues with upgrades in the future. if this happens post back and we will do our best to help clear it up.
Sarcasm is my love language. Obviously I love you.
TCBlack: Setting to run as admin, may (may, mind you) cause issues with upgrades in the future.
Setting to run as admin, may (may, mind you) cause issues with upgrades in the future.
Yes, fixing folder ownership (http://community.logos.com/forums/p/58781/418329.aspx#418329) is better.
(I'll work with our tech support department on this.)
Bradley Grainger (Logos):(I'll work with our tech support department on this.)