Problem in Windows 8

I recently upgraded to Windows 8 and then have not been able to install either the L4 upgrade, or my newly purchased L5. I get a message

Error writing to file: C:\.Users\Phil\AppData\Logos4\System\EVRPresenter.dll. Verify that you have access to that directory

It has me mystified, currently waiting to hear from support team, need a solution

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Comments

Dave Hooton

Try http://wiki.logos.com/Fixing_Logos_4_folder_Ownership

Brother Mark

https://community.logos.com/discussion/comment/420344#Comment_420344

I had the same issue brother. The fix was to uninstall Logos 4, and reinstall from scratch. 9.6gb download and overnight reindex. Painful.

David Salazar

I recently upgraded to Windows 8 and then have not been able to install either the L4 upgrade, or my newly purchased L5. I get a message

Error writing to file: C:\.Users\Phil\AppData\Logos4\System\EVRPresenter.dll. Verify that you have access to that directory

It has me mystified, currently waiting to hear from support team, need a solution

I had that happen to me...

what solved it was right clicking the setup file and running as administrator. Then no problems. Hope it works for you.

Dave Hooton

https://community.logos.com/discussion/comment/420430#Comment_420430

I had that happen to me...

what solved it was right clicking the setup file and running as administrator. Then no problems.

Except that you have to do it with every update. Just try the fix for folder ownership first. If that is not successful I can understand the reluctance to do a full reinstall, but that should fix it.

Philip Charles Warner

https://community.logos.com/discussion/comment/420434#Comment_420434

Thanks for the input one and all, I did the right click and download as administrator thing and it did the trick

Sumair

https://community.logos.com/discussion/comment/420474#Comment_420474

Fixing the folder ownership didn't work but the run as admin did. Thank you!