Timeline Crashes L5

Michael Lane
Michael Lane Member Posts: 48 ✭✭
edited November 2024 in English Forum

I have had multiple crashes when scrolling or making width adjustments in the timeline.

In a previous thread ("Upgrade to L5 Crashing"), I was advised to contact Tech Support. As to be expected, we could not duplicate the crash while on remote support.

Now, a hour later, I simply scrolled and clicked around timeline a bit and L5 crashed.

Tech support thought it may have something to do with my font settings (default = Optima).

Here are my most recent logs:

8688.Archive.zip

Comments

  • Michael Lane
    Michael Lane Member Posts: 48 ✭✭

    Changed my font to Logos default.

    Was able to duplicate crash.

    0702.Archive.zip

  • Patrick S.
    Patrick S. Member Posts: 766 ✭✭

    This

    =================================================================

    Got a SIGABRT while executing native code. This usually indicates

    a fatal error in the mono runtime or one of the native libraries 

    used by your application.

    =================================================================

    in your Logos.log file is not a 'happy camper' sort of thing to see.

     

    Just a separate comment, I see you are still on Snow Leopard. I don't know how far the Logos support guys got with you but these sort of errors show something amiss. It would be good to be able to exclude something on your computer, which is why I am wondering (just a guess of course) if it may be beneficial to upgrade your Mac beyond Snow Leopard.

    I would be contacting Logos again... [:(]

    "I want to know all God's thoughts; the rest are just details." - Albert Einstein

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    Michael,

    I don't think Tech had you try this: Can you try re-installing the app file? If it still crashes can you give me repro steps? Like where in the timeline you were, what appearance "mode" you had it set to, etc.