Reading Plan Woes

As reported in another thread, I have been having problems with reading plans syncing between L4 and the Logos iPhone app (Faithlife app too, but I got rid of that in the end!).

The only things to show up under 'Daily Readings' are the two devotionals:

Only two out of four reading plans are listen in documents:

But when I select either one all I see is:

I've discovered documents.logos.com from digging around in the forums but I'm not quite sure what I should be doing there, if anything, to fix the problem. A couple of people have tried to help but no one seems to know what the problem is.

One of my reading plans (my 'main' daily readings plan, which doesn't show up in documents) used to be connected to a Faithlife group until I disconnected it.

Another reading plan (30 Days with Jesus, which does show up in documents) is connected to a Faithlife group, but the other users don't have any problems with it.

The other two reading plans are books so wouldn't be affected by Faithlife.

If anyone anywhere knows how to help fix it I would be:

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Comments

JT (alabama24)

Richard - Great follow up post. Sometimes it is really helpful to bring several threads together and clarify the issues. [Y]

Hopefully Logos will be able to shed some light. [:)]

Richard Wardman

https://community.logos.com/discussion/comment/449363#Comment_449363

Richard - Great follow up post. Sometimes it is really helpful to bring several threads together and clarify the issues.

Hopefully Logos will be able to shed some light.

I figured it would probably get lost in another thread!

Richard Wardman

https://community.logos.com/discussion/comment/449364#Comment_449364

It seems that others are having the same problems!

Brian Smith

https://community.logos.com/discussion/comment/449398#Comment_449398

[This is a follow-up from a related thread. I will move my conversation over here in order to consolidate the conversation.]

After uninstalling/reinstalling Logos Bible on my iOS (as suggested on another thread referred by Richard Wardman), I also do not have any reading plans in my Daily Readings list except the two standard devotionals ("Connect the Testaments", "Morning and Evening"). I was expecting three additional (two personal, one group).

Also exactly as he described, I have one reading plan in my Documents list. Clicking on the item brings up a screen to create a new reading list.

No new information here; I'm just confirming what Richard has already documented and saying, "Yup, me too." [;)]

Richard Wardman

https://community.logos.com/discussion/comment/449405#Comment_449405

There's clearly a software issue that's affecting some of us.

I think we need a word from Logos on this one *hint hint* [;)]

Richard Wardman

https://community.logos.com/discussion/comment/449430#Comment_449430

Wouldn't want to let this thread get lost now, would we? [:P]

Harry R Rowe

I too am having the exact same problem.

Richard Wardman

https://community.logos.com/discussion/comment/449612#Comment_449612

I too am having the exact same problem.

Yet another and another!

Thomas Ball

https://community.logos.com/discussion/comment/449430#Comment_449430

Hi Richard,

I can replicate the behavior with your licenses. Can you give me the reading plan details for the missing plans? I have the logs, but knowing the details of your reading plans will help development.

Harry R Rowe

https://community.logos.com/discussion/comment/449799#Comment_449799

I looked on http://www.biblia.com and my plans are synced there!

Guess I can use this on the go til the app gets fixed.

Richard Wardman

https://community.logos.com/discussion/comment/449970#Comment_449970

Hi Richard,

I can replicate the behavior with your licenses. Can you give me the reading plan details for the missing plans? I have the logs, but knowing the details of your reading plans will help development.

Thanks for your help Tommy.

My main daily reading plan is McCheyne, reading ESV in one year(ish)

The other missing plan is one that I've not actually used in a while. It's Alone with God by McArthur...

Does that help? Do you need any more details?!

Grateful for your help.

Jerry Smith

https://community.logos.com/discussion/comment/449612#Comment_449612

I too am having the exact same problem.

Another with the non-sync issue . . . Thanks for any assistance!

Thomas Ball

https://community.logos.com/discussion/comment/450124#Comment_450124

Does that help? Do you need any more details?!

That is exactly what I wanted. Thank you.

Richard Wardman

https://community.logos.com/discussion/comment/450637#Comment_450637

Does that help? Do you need any more details?!

That is exactly what I wanted. Thank you.

No problem. Any idea what is causing the problem, or do you know if it will be fixed soon? Thanks for giving this your attention.

Thomas Ball

https://community.logos.com/discussion/comment/450124#Comment_450124

Does that help? Do you need any more details?!

Grateful for your help.

Hi Richard,

Can you open up the book that the second reading plan is about, click the i (in the top right-handcorner) and paste the Support info from there at the bottom of the panel?

Richard Wardman

https://community.logos.com/discussion/comment/450689#Comment_450689

Does that help? Do you need any more details?!

Grateful for your help.

Hi Richard,

Can you open up the book that the second reading plan is about, click the i (in the top right-handcorner) and paste the Support info from there at the bottom of the panel?

Here you go...

LLS:40.120.3

2010-06-24T16:53:07Z

alonegod.logos4

JT (alabama24)

https://community.logos.com/discussion/comment/450719#Comment_450719

2010-06-24T16:53:07Z

It looks like that version is out of date. On my iPhone, my version is 2012-01-18T20:48:30Z. Is the book downloaded to your iOS device? Which version is it?

Richard Wardman

https://community.logos.com/discussion/comment/450723#Comment_450723

2010-06-24T16:53:07Z

It looks like that version is out of date. On my iPhone, my version is 2012-01-18T20:48:30Z. Is the book downloaded to your iOS device? Which version is it?

I took that info from L4. I just checked iOS and it matches your details, so is up to date.

JT (alabama24)

https://community.logos.com/discussion/comment/450726#Comment_450726

Have you tried the command "update resources" in L4/L5?

Richard Wardman

https://community.logos.com/discussion/comment/450744#Comment_450744

Have you tried the command "update resources" in L4/L5?

Yes, but 'No updates were found.'

James Van Noord

https://community.logos.com/discussion/comment/450750#Comment_450750

Richard --

I've been able to verify that your problem will be fixed in the next release. Sorry you're having trouble, and I'm afraid I don't have an immediately work-around solution for you at this time. But your problem will be fixed when 3.2.0 is released.

Brian Smith

https://community.logos.com/discussion/comment/450821#Comment_450821

James,

That's excellent news. Any guesstimates on when 3.2.0 will be released? Are we talking days, weeks, or months?

Thanks!

JT (alabama24)

https://community.logos.com/discussion/comment/450847#Comment_450847

Are we talking days, weeks, or months?

At least weeks. 3.2 was just made available as a beta 1 yesterday. I am not sure of any known issues at this point… Once the beta goes through its cycles and enters the "release candidate" stage, it can take up to more than a week to be approved by Apple. Two weeks at the earliest, I would say, unless this release has been short cycled.

Richard Wardman

https://community.logos.com/discussion/comment/450821#Comment_450821

n the next release. Sorry you're having trouble, and I'm afraid I don't have an immediately work-around solution for you at this time. But your problem will be fixed when 3.2.0 is released.

Thanks James, that's really helpful to know. So grateful for all your hard work!

Richard Wardman

https://community.logos.com/discussion/comment/450924#Comment_450924

Fixed! Thanks Logos. Massive help.

Graham Criddle

https://community.logos.com/discussion/comment/454953#Comment_454953

[Y][:)]

Brian Smith

https://community.logos.com/discussion/comment/454954#Comment_454954

Works great. Thank you to the whole development/testing/deployment and project management teams to get this issue fixed. We really appreciate it. [:D]