Logos 5 on Win8 No home page and not closing down

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Posts 26
Anthony Taylor | Forum Activity | Posted: Thu, Jan 10 2013 8:45 AM

Hi,

 

I have two issues.

1. My Logos homescreen won't load anything up (Blogs, devotionals etc). I just get the continues circling thingy.

2. When I try to close Logos by clicking the 'X' in the corner everything freezes and I have to go into task manager to close.

Any help gratefully received

Posts 24454
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Jan 10 2013 3:25 PM

It could be temporary due to a server issue. I just loaded 3 pages quite quickly with these options

You might want to untick some options temporarily. If it continues you should contact Logos Support.

Dave
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Windows & Android

Posts 26
Anthony Taylor | Forum Activity | Replied: Fri, Jan 11 2013 2:02 AM

Thanks Dave,

I have unticked all of them and tried adding one at a time but no joy.

I think I will contact Logos.

Thanks again for taking the time to answer.

Posts 24454
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 12 2013 3:04 AM

A couple of other things to try:

  • Shift + F5  to clear the cache whilst in Home Page; or
  • delete the folder ...\Logos5\Data\random_Id\HomePage 

Dave
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Windows & Android

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