5.0b Beta 3 CRASH when openign BSL—Still
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I've put my response in this thread: http://community.logos.com/forums/t/64639.aspx
But I will add links to both in the case, as well as both sets of your logs. Thank you for posting them again (it is a slight different error message, so that may prove to be helpful)!
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Tonya J Ross said:
(it is a slight different error message, so that may prove to be helpful)!
Do you need more logs? They will be easy to obtain as opening BSL is 100% sure to crash L5.
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If you open to a blank layout and then open the BSL, does it still crash? If it does, can you please post logs?
Mac Developer
Faithlife0 -
Martin Potter said:
If you open to a blank layout and then open the BSL
Closed all (Cmd-Opt-W), then opened BSL without incident. However, I cannot see it being a useful feature with this configuration.
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Jack Caviness said:
However, I cannot see it being a useful feature with this configuration.
I would agree that the feature is not very useful without other tabs and windows open. Like similar requests to open to a blank layout, then only open the problematic feature, it helps us to narrow down where/what the problem might be without having access to your computer. I appreciate that you are willing to assist, now and in the past, in narrowing down the problem when we have made these types of requests.
When opening the BSL and it crashes, is that the first time you have opened the BSL since starting Logos?
Can you try the following:
1) Open to a blank layout
2) Open the BSL
3) Close the BSL
4) Load a layout that normally crashes when opening the BSL
5) Try opening the BSL again
If Logos still crashes with the above steps, can you please post your logs from when attempting the above steps?
Mac Developer
Faithlife0 -
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The issue reported in this thread is likely related to the 'Too many open files' crash we have been seeing, which should be fixed in 5.0b RC1. If you see this issue again after updating to that build please let us know by creating a new thread. Thanks
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Tonya J Ross said:
The issue reported in this thread is likely related to the 'Too many open files' crash we have been seeing, which should be fixed in 5.0b RC1.
Opened my most complex layout and then selected BSL from the Tools menu. It opened without incident. Thank you, Logos, for that fix [8-|]
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So aside from shutting everything down I can't make this work. Worthless. It's one thing after another with this program. I either can never find anything in this massive library I have or this thing crashes. I guess I just wasted over 6000 dollars. I give up.
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Rick King said:
So aside from shutting everything down I can't make this work. Worthless.
Did you not read the two posts immediately preceding yours? This bug has been fixed.
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Rick King said:
So aside from shutting everything down I can't make this work. Worthless. It's one thing after another with this program. I either can never find anything in this massive library I have or this thing crashes. I guess I just wasted over 6000 dollars. I give up.
Appreciate frustration. For searching, wiki has => http://wiki.logos.com/Getting_Started_with_Logos#Search with many search tips.
If cannot find anything, could start a new post and share search desire.
For crashes, am curious about Logos 5 version ? also curious about Logos diagnostic log files and steps to repeat crashes. Without files, humanly have no idea what is crashing. With steps, can try to replicate crash.
Keep Smiling [:)]
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