Bug: Proclaim randomly crashing

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Posts 106
George Drake | Forum Activity | Posted: Sun, Feb 3 2013 11:08 AM

Proclaim has crashed a lot lately, doing normal things like just clicking the "edit" button or while a video is looping.

I have attached my log files.

3348.Proclaim.log

3757.ProclaimError-2.log

1030.ProclaimError.log

Posts 646
Ann Boyles | Forum Activity | Replied: Tue, Feb 5 2013 2:33 PM

George, I wonder if you could give me some additional information.

You say Proclaim has been crashing a lot "lately": could you be a little more specific? The past few days? The past few weeks? Can you give a rough date as to when this behavior started?

Do you use Proclaim on more than one platform/computer? If so, do you experience the "random crashing" on ALL of these computers, or only on one specific platform?

Also, I know you say it is random, but are there any further specifics you can provide? Does it seem to happen when a presentation is On Air? Or when you are Off Air and constructing a presentation? Do you notice it when you are collaborating with others at the same time? Are any of the crashes reproducible: that is, if you see it happen when a video is playing, does it crash again later for that same video?

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