Songs Not Playing During Video Loops of Preservice Loop

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Kevin A. Purcell | Forum Activity | Posted: Mon, Feb 4 2013 7:55 AM

Why do songs stop playing during the preservice loops whenever a video starts? We use a lot of announcement video loops like "Silence Cell Phone" and "Nursery Provided". They have no sound. But the audio we add mutes during these videos. Is this a bug, feature or am I missing a setting?

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Josh Edwards | Forum Activity | Replied: Mon, Feb 4 2013 8:28 AM

Kevin, I just added a video to my pre-service loop and it worked just fine, once I made the following adjustment:  Change it to "Use Background Audio" and it should work just fine.

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Kevin A. Purcell | Forum Activity | Replied: Mon, Feb 4 2013 8:36 AM

Great! Thanks. Didn't notice that.

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