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Mark Smith | Forum Activity | Posted: Sun, Feb 24 2013 4:24 AM

I've noticed over the past few days that my Logos iPad app hangs up when I try to edit an item on one of my Favorites lists. I have to close, reopen, then watch Logos close automatically, then reopen, to restore Logos to usable condition. It does 'remember' the edit. I am using version 3.2.2.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Graham Criddle | Forum Activity | Replied: Sun, Feb 24 2013 7:10 AM

Hi Mark

Sounds strange.

I've just tried it and it seems to work ok here. Is this for all items on just some specific ones?

Graham 

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JT (alabama24) | Forum Activity | Replied: Sun, Feb 24 2013 9:16 AM

Mark - Do you know if you were online or offline at the time? I have had something happen similarly with a highlight while offline... it didnt happen again so I didnt report it. 

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Mark Smith | Forum Activity | Replied: Mon, Feb 25 2013 8:58 AM

Still happening. I am trying to edit Mobile Favorites and it simply hangs. Probably does the same with other favorites groups but just haven't tried it.

Just started happening a few days ago, maybe with the latest update. I am online when this occurs.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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JT (alabama24) | Forum Activity | Replied: Mon, Feb 25 2013 9:17 AM

Mark Smith:
I am trying to edit Mobile Favorites and it simply hangs.

By "edit," do you mean simply deleting favorites in that folder? 

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Mark Smith | Forum Activity | Replied: Mon, Feb 25 2013 3:13 PM

Yes. Just trying to delete an entry.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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JT (alabama24) | Forum Activity | Replied: Mon, Feb 25 2013 3:30 PM

Strange. Tongue Tied

What gen device is it?

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Mark Smith | Forum Activity | Replied: Mon, Feb 25 2013 5:53 PM

version 3? The initial retina display version.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Feb 25 2013 8:36 PM

Mark Smith:

version 3? The initial retina display version.

Hi Mark,

I am entirely unable to reproduce this issue.  Can you please send us your support info with the reference 66882 (i.e. this thread number) somewhere in the subject or email?  Thanks!

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Mark Smith | Forum Activity | Replied: Tue, Feb 26 2013 5:09 AM

Kevin Byford:
 Can you please send us your support info with the reference 66882 (i.e. this thread number) somewhere in the subject or email?

Done.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Mar 8 2013 12:09 PM

Mark Smith:

Kevin Byford:
 Can you please send us your support info with the reference 66882 (i.e. this thread number) somewhere in the subject or email?

Done.

Hi Mark,

Is this issue still occurring with the latest iOS version (3.2.3) ?

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JT (alabama24) | Forum Activity | Replied: Wed, Apr 3 2013 1:58 PM

Mark Smith:
Done.

Mark - Is this still happening? Another user is having similar symptoms. If it is still happening, can you delete and reinstall the app? (You will have to redownload your notes & resources). Also, what version of iOS are you using?

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