Bug: Mobile Device Download Management not available

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This post has 10 Replies | 1 Follower

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Dave Hooton | Forum Activity | Posted: Tue, Feb 26 2013 2:15 PM

I can't find an Info entry on any resource to indicate this feature is even available, let alone indicate I have resources on my phone.

What is happening?

Dave
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Windows & Android

Posts 1178
David J. Wilson | Forum Activity | Replied: Tue, Feb 26 2013 2:42 PM

Is this a recent change you are seeing Dave ?

My Library still shows which can be/have been downloaded to my phone.

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alabama24 | Forum Activity | Replied: Tue, Feb 26 2013 3:24 PM

Dave - Since you are normally twelve steps ahead of me, I hesitate to even ask... What do you mean? Are you asking if device download management is working in L5? (the answer is yes... at least for me on iOS beta). Are wanting to know how to manage downloads from within L5? I have no idea what the status is with the Andriod app. 

OSX & iOS | Mac Logs | PC LogsInstall

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David J. Wilson | Forum Activity | Replied: Tue, Feb 26 2013 3:33 PM

My Android app downloads are working and showing as expected.

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Dave Hooton | Forum Activity | Replied: Tue, Feb 26 2013 5:29 PM

Thanks, Guys.

It's an ongoing history that started when it first came out in beta and now I don't even see the mention of Downloading to device in Info.

Dave
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Windows & Android

Posts 19451
Forum MVP
alabama24 | Forum Activity | Replied: Tue, Feb 26 2013 8:15 PM

Dave Hooton:
It's an ongoing history that started when it first came out in beta and now I don't even see the mention of Downloading to device in Info.

Gotcha… I understand now. It's like an inside joke, only its not funny. Big Smile

OSX & iOS | Mac Logs | PC LogsInstall

Posts 1178
David J. Wilson | Forum Activity | Replied: Wed, Feb 27 2013 9:24 AM

For other Forum users (as I am sure Dave already knows this)

There is a listing of your Mobile Devices on your Logos Account Details Page (scroll down below your Shipping Address). The listing growns as you install and log into your account on a mobile device for the first time (additional devices OR re-installs on the original device)

"On mouse over" the listed device will show an Edit/Remove option (where you can delete erroneous duplications due to mobile device re-installs and delete devices you gave away or otherwise disposed of.)

If you delete the listing here for a device you currently actively use, you MAY have to uninstall and re-install the application on your mobile device before it can be recognized again as a mobile installation that you INTEND to link to this new Logos feature of allowing resource download management to be done by web page or Logos 5 login to your account, rather than just by your Mobile Device directly.

Posts 19172
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Apr 10 2013 5:16 AM

Dave Hooton:
It's an ongoing history that started when it first came out in beta and now I don't even see the mention of Downloading to device in Info.

Any news on this, please, for my Samsung Galaxy S, Android v2.3?

Dave
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Windows & Android

Posts 2690
LogosEmployee
Tommy Ball | Forum Activity | Replied: Wed, Apr 10 2013 8:57 AM

Dave Hooton:

Dave Hooton:
It's an ongoing history that started when it first came out in beta and now I don't even see the mention of Downloading to device in Info.

Any news on this, please, for my Samsung Galaxy S, Android v2.3?

Did you clear the data while still logged in to those devices? Regardless, have you re-installed the app to them since or any time recently?


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Dave Hooton | Forum Activity | Replied: Wed, Apr 10 2013 9:12 PM

I'll try a re-installation

Dave
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Windows & Android

Posts 19172
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Apr 10 2013 10:59 PM

Dave Hooton:

I'll try a re-installation

That worked .. yippee!  Even got a couple of resources to download from desktop to phone.

Dave
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Windows & Android

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