MVP's job description/responsibilities

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Rosie Perera | Forum Activity | Replied: Fri, Dec 11 2009 1:52 PM

Joan Korte:

If you are indeed a trustworthy source of information, then I do want/expect correct answers.  I don't mean to sound hard but this is what the statement means to me.  In effect because Logos staff are busy working on program issues, then MVP's are designated to help us and answer questions.  I guess I think MVP's really do have more responsibility than other users. 

Yes, they have more responsibility, but that responsibility was taken on by them voluntarily and existed in them before they became MVPs; nothing has changed afterwards. The title was given as a recognition of their outstanding service to the forum. They were not just like other users even before having the designation MVP, but it helps the rest of the users recognize which of the forum users are more likely to have helpful answers.

Posts 8660
TCBlack | Forum Activity | Replied: Fri, Dec 11 2009 1:59 PM

Rosie Perera:
Yes, they have more responsibility, but that responsibility was taken on by them voluntarily and existed in them before they became MVPs; nothing has changed afterwards. The title was given as a recognition of their outstanding service to the forum. They were not just like other users even before having the designation MVP, but it helps the rest of the users recognize which of the forum users are more likely to have helpful answers.
Well stated Rosie, that is and was my understanding of my end of the agreement.  Viz. that I continue doing what I've been doing regarding helping others.

There is perhaps an expectation that I/we make sure we represent Logos well (ie with kindness, tact, etc.) since Logos has recognized us as such.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 8660
TCBlack | Forum Activity | Replied: Fri, Dec 11 2009 2:06 PM

Now  to attempt to answer Joan's original post....

Joan Korte:
Could someone point me to the page where there is more information about the MVP title?
Hmm, There is no page, however today's blog post indicates well, nothing specific.

One final note: you’ll notice that some people have special logos under their names. These are to help you identify certain groups of people. Logos employees have the Logos logo, MP Seminars employees have their logo, and forum MVPs have a star. Clicking on the logo will take you to a page that displays everyone in that particular group.
--Getting the Most Out of the Forums - Logos Bible Software Blog

Yeah, well not exactly helpful but it has to start somewhere.

As Rich stated it is little more than an effort to identify quality posters with some degree of trust - especially for forum newbies.

Joan Korte:
Given there are several MVP's now with an iconic type label, what does an MVP now do that the individual hadn't been doing before getting the title?
Nothing.  Assuming we all received the same email and it sounds like Richard did, it is that we keep doing what we're doing.

Joan Korte:
Are the MVP's kind of like forum moderators?
Not at all, we have no special powers only a mysterious inability to stop checking the forums.

Joan Korte:
Was there a vote or were they appointed?
This is fuzzy.  Nominated perhaps? 

Joan Korte:
I am honestly surprised that there are a few beta testers left out who are extremely knowledgeable and thoroughly helpful to me who are not on the list.
I've noted that a few who formerly were not white starred have since become so.  It is doubtless a process which will not terminate yesterday.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 2234
Damian McGrath | Forum Activity | Replied: Fri, Dec 11 2009 2:15 PM

Thomas Black:
]I've noted that a few who formerly were not white starred have since become so.  It is doubtless a process which will not terminate yesterday.

it might be better to assume for now that some of us thought about it before saying yes

Posts 1142
Juanita | Forum Activity | Replied: Fri, Dec 11 2009 2:22 PM

Rosie Perera:

Joan Korte:

If you are indeed a trustworthy source of information, then I do want/expect correct answers.  I don't mean to sound hard but this is what the statement means to me.  In effect because Logos staff are busy working on program issues, then MVP's are designated to help us and answer questions.  I guess I think MVP's really do have more responsibility than other users. 

 

Yes, they have more responsibility, but that responsibility was taken on by them voluntarily and existed in them before they became MVPs; nothing has changed afterwards. The title was given as a recognition of their outstanding service to the forum. They were not just like other users even before having the designation MVP, but it helps the rest of the users recognize which of the forum users are more likely to have helpful answers.

Rosie, the whole "more likely" to have helpful answers I understand but there are times when I will have to have a definite answer to an important question and thus, I will have to turn to Logos for that.  And, I do see them differently now with the MVP title; it means that if several users answer my question, then I will go with the answer the MVP gives me.  Actually, (this is a joke), we should just let them answer all the questions in the forum.   Angel

Posts 8660
TCBlack | Forum Activity | Replied: Fri, Dec 11 2009 2:38 PM

Joan Korte:
there are times when I will have to have a definite answer to an important question and thus, I will have to turn to Logos for that. 
Exactly, and quite worthy of emphasis, which I've done.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 2793
J.R. Miller | Forum Activity | Replied: Fri, Dec 11 2009 3:03 PM

Damian McGrath:
it might be better to assume for now that some of us thought about it before saying yes
who would do something like that?

My Books in Logos & FREE Training

Posts 19262
Rosie Perera | Forum Activity | Replied: Fri, Dec 11 2009 3:09 PM

Joan Korte:

Rosie, the whole "more likely" to have helpful answers I understand but there are times when I will have to have a definite answer to an important question and thus, I will have to turn to Logos for that.

Of course. MVPs are just here to help out, and they'll field a lot of the common questions which will take some of the load off the Logos customer support folks. If you have a question you'd rather ask Logos directly, then by all means do so. The MVPs are pretty sharp cookies, though, and they usually go out of their way to help people solve tricky problems. Not that the Logos tech support folks wouldn't do the same, but when the MVPs post answers here, that benefits everyone else who comes to the forum looking for answers. There are, of course, some questions that only Logos could answer, though. You are indeed right about that.

Joan Korte:

And, I do see them differently now with the MVP title; it means that if several users answer my question, then I will go with the answer the MVP gives me.

Yes, you are right to see them differently now. They might not see their role any differently since they're continuing to do what they've done before, but the perception people have of them has suddenly changed now that they've got the star under their name. So it's a sobering thought for them. They must live up to people's expectations. And they've taken on the risk that they will receive heat from users who aren't pleased with their answers, just as Logos does.

I think JRS was just joking about the Titanic, BTW. There are also times when the Logos tech support people might not be able to answer your questions. That is the nature of software. I've been frustrated by calling companies' tech support lines before. Logos techs are fantastic, but they're not infallible. There have actually been times when MVPs (or beta testers) have known more about the product than Logos employees! Can't find the thread now, but on the release date, one of the beta testers (who I'm pretty sure is one of the MPVs now) had to explain to the salesperson on the phone how the new licensing works. You no longer have to download the files from the website manually, as the salesperson was used to in Logos 3. Anyway, these MVPs have spent hours and hours with the product and they know it very well. And I'm sure they won't answer a question unless they know they've got the correct answer for you. So you can trust them. If they don't know the answer, they will find out for you or refer you to Logos.

Posts 8660
TCBlack | Forum Activity | Replied: Fri, Dec 11 2009 3:34 PM

Rosie Perera:
So it's a sobering thought for them. They must live up to people's expectations. And they've taken on the risk that they will receive heat from users who aren't pleased with their answers, just as Logos does.    I think JRS was just joking about the Titanic, BTW.
Well now that you've gone this far.  Yes it is sobering - as I stated earlier, I do feel I have something to attempt vainly to live up to here.  Which is no doubt part of the reason to which Damian refers when he said some have thought about it.... 

As for JRS: I'm sunk.  Indifferent


Rosie Perera:
. And I'm sure they won't answer a question unless they know they've got the correct answer for you.

An excellent point, however I do frequently volunteer theories which may or may not be accurate - but tend to try to state as much.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 26795
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Dec 11 2009 9:31 PM

Rosie Perera:
If they don't know the answer, they will find out for you or refer you to Logos.

What sort of reference would you likeBig Smile

Seriously, thanks for your consideration and support.

Joan Korte:

And, I do see them differently now with the MVP title; it means that if several users answer my question, then I will go with the answer the MVP gives me.

That's probably what Logos are aiming for, especially in those times when they must concentrate their efforts on development, maintenance or document preparation, BBQ's etc.

 

Dave
===

Windows 10 & Android 8

Posts 26795
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Dec 11 2009 9:37 PM

Damian McGrath:
it might be better to assume for now that some of us thought about it before saying yes

I said "yes" and then thought about it!

Dave
===

Windows 10 & Android 8

Posts 2234
Damian McGrath | Forum Activity | Replied: Fri, Dec 11 2009 9:52 PM

Dave Hooton:

Damian McGrath:
it might be better to assume for now that some of us thought about it before saying yes

I said "yes" and then thought about it!

lol. I don't think you were alone considering how quickly those stars appeared. I only said yes after I saw that Philip had accepted....

Posts 8967
RIP
Matthew C Jones | Forum Activity | Replied: Fri, Dec 11 2009 11:07 PM

Thomas Black:
An excellent point, however I do frequently volunteer theories which may or may not be accurate - but tend to try to state as much

In the past I have surmised a lot, posting possible rationale for Logos 4's design, company policies and direction. All this has been as an outside observer since I don't work for Logos (wish I did) and I was not a beta tester (wish I was.) The truckloads of personal opinion were based on nothing more than my skewed perspectives. Having that star under my name does make me think a bit more before posting. Maybe that is the only reason they gave it to me. Zip it!

I can fully understand why the other MVPs are there; just not me. There is such an incredible amount of help they have given since the forum started (and before.) Go look at the Logos Bible Software Wiki http://wiki.logos.com/ (Notice how many of these MVPs contribute content.) Also check out some of the 113 videos on the LogosBible Software Channel on Youtube:

There are many people who have helped make the Logos world so productive and fun. A few have stars, many don't.  That's why I said I feel like a grasshopper among giants.

Logos 7 Collectors Edition

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Dec 12 2009 12:13 AM

Matthew C Jones:
There are many people who have helped make the Logos world so productive and fun. A few have stars, many don't.  That's why I said I feel like a grasshopper among giants.

Well grasshopper, you have ventured into the Promised Land. Now go and seek out your own portion!!

PS. I was thinking about the zip effect but it hasn't stopped those hijackers with dubious religious affiliationsBig Smile

Dave
===

Windows 10 & Android 8

Posts 8967
RIP
Matthew C Jones | Forum Activity | Replied: Sat, Dec 12 2009 10:12 AM

Dave Hooton:
PS. I was thinking about the zip effect but it hasn't stopped those hijackers with dubious religious affiliationsBig Smile

 

HaHa Dave,   I was thinking of how the star has a zip effect on me. I never dreamed it would have any effect on others. Keeping one's expectations low makes it easier to meet them.  Cool

Logos 7 Collectors Edition

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