Reading Plan not syncing from iPad to Logos 5 / iPhone
I compiled a reading plan in Logos 5 on my Mac. The plan is very recent, and to date I've only read from it on my iPad. The reading plan itself synced ok across all three of my devices (MacBook, iPad, iPhone), however when I complete daily readings on my iPad it is not registering on either my iPhone or Mac.
Here's a screenshot of my three devices taken a few moments ago (MacBook is left; iPad is middle; iPhone is right) to illustrate how the Mac and iPhone thinks I'm behind, but the iPad is perfectly happy!:
Are other people still having issues with syncing reading plans, or is this a bug unique to me?
Comments
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Paul-C said:
Are other people still having issues with syncing reading plans, or is this a bug unique to me?
I'm not having any problems, but there have been a few reports recently. What is happening on biblia.com? What versions of the apps are you running?
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All my iOS apps are up to date, and I'm using the most recent (stable) release of Logos 5.
biblia.com is showing the reading plan up to date - as having been read on my iPad:
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Hmm. I wonder if your logs would be beneficial... Do you have many downloaded resources on your iPhone? Would it be a big hassle to delete the app and reinstall? Before you try that, however, have you killed the app on your phone via the multitask bar? Have you done a full shut down of the phone?
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alabama24 said:
Hmm. I wonder if your logs would be beneficial... Do you have many downloaded resources on your iPhone? Would it be a big hassle to delete the app and reinstall? Before you try that, however, have you killed the app on your phone via the multitask bar? Have you done a full shut down of the phone?
I have restarted my iPhone and iPad (before which I closed down all the apps in the pop-up multi-tasking bar.) I don't have many resources downloaded at all, so will try to re-install the Logos iPhone app to see if that helps. I'll report back.
[EDIT: - After reinstalling the iPhone app, it appears that my reading plan has been updated so that it is current. I'll keep an eye out when I do my readings today / tomorrow to see if it keeps in sync.]
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Paul-C said:
EDIT: - After reinstalling the iPhone app, it appears that my reading plan has been updated so that it is current. I'll keep an eye out when I do my readings today / tomorrow to see if it keeps in sync.
Please do. I have not had any problems, but I am on betas, so if there were to have been an issue in current builds, I might not have known about it.
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I've attached logs from Logos 5 as neither my iPhone or iPad apps appear to be syncing with my reading plan in Logos 5. I reinstalled both the iPad and iPhone iOS apps to see if this would help, but it hasn't. Biblia.com does appear to be syncing with my iPhone and/or iPad.
Since I didn't have a "crash" to recreate in the logs, I re-started Logos and accessed the relevant reading plan document file and clicked on the circular arrows to try to manually sync it. Not sure if these logs will throw anything up?
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Hopefully Logos will have something to say...
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Thanks for your help Alabama. It looks like after my deletions and reinstalls, my reading plan is syncing correctly as between the iPad, iPhone and biblia.com. [Y]
The main issue now seems to be a lack of syncing between my iOS devices and Logos 5 on my MacBook.
Would appreciate any help or pointers from Logos, or anyone who can see anything untoward in the logs posted above.
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Do you just have the one computer? If not, you might want to try installing the beta.
Also, are you seeing a warning on the sync wheel at all?
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Yep, just one computer. I'm not seeing any sync warnings. It all looks ok.
If I switch to the beta channel, is it possible to then revert back to the stable release?
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Paul-C said:
If I switch to the beta channel, is it possible to then revert back to the stable release?
Sometimes we are given a definitive answer, but I think the answer right now is no. I know of at least one resource which was updated for the betas...
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Thanks for the suggestion of the beta channel. I'll think I'll stay put with the stable release since it works well for me, and the lack of my reading plan not syncing is only a minor inconvenience. I'll wait and see if someone can take a peak at the logs and see if anything is wrong.
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*BUMP*
Can anyone from Logos please help?
To confirm, my reading plan is not syncing between my iOS devices and Logos 5 Mac. Logs are attached above.
Thanks.
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Paul-C said:
To confirm, my reading plan is not syncing between my iOS devices and Logos 5 Mac.
For clarification: Did you update your mobile app yesterday?
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Yes I did. I also did some readings on the updated app, marked them as completed on my iPhone, but my Logos 5 reading plan is still showing no readings completed. [:(]
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Paul-C said:
Yes I did. I also did some readings on the updated app, marked them as completed on my iPhone, but my Logos 5 reading plan is still showing no readings completed.
Paul,
Could you please install the current stable version of Logos? You are still running 5.0b SR-3; the current version is SR-4. If after updating the problem still exists let us know. I cannot reproduce the problem.
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Hi Kevin. My system is showing me running the current version (5.0b SR-4 (5.0.2.0755)). For some reason the forums are not giving me the option to upload a screenshot (I can't see any post formatting icons as I type this reply.)
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Any more help on offer, Logos? My reading plan is totally up to date on both my iPad and iPhone, but my reading plan on Logos 5 Mac has not synced once, as you can see:
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[Continuing trouble-shooting on this issue on the following thread since others appear to have same issue too:
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