Logos 5.1 will not start

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Posts 1831
Ken McGuire | Forum Activity | Posted: Wed, Jul 24 2013 12:46 PM

On my backup machine I started up Logos today - chiefly to DL the recent updates.  It DLed a bunch of updates, and then Trend blocked LogosIndexer.  After allowing this exception, Trend said I would need to restart.  I restarted Win 8 and now cannot enter into Logos on this machine.  I get a splash screen, but then nothing.  Most recent error entry is:

Program Version: 5.1 (5.1.0.0943)
Time: 2013-07-24 11:19:11 -04:00 (2013-07-24T15:19:11Z)
Error building request (POST https://services.logos.com/v1/LicenseService.svc/compatibility).
System.Net.WebException: The remote name could not be resolved: 'services.logos.com'
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)

but I have attempted to restart since then and nothing is logged.

Browsing around my Logos5 directory, I see that over 60 resources are in the Downloaded folder waiting to be installed...

Any suggested action short of a reinstall?

The Gospel is not ... a "new law," on the contrary, ... a "new life." - William Julius Mann

L8 Anglican, Lutheran and Orthodox Silver, Reformed Starter, Academic Essentials

L7 Lutheran Gold, Anglican Bronze

Posts 6722
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Lynden Williams | Forum Activity | Replied: Wed, Jul 24 2013 1:12 PM

Try downloading the latest update. www.logos.com/installation Service pack 2 has been released.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 1831
Ken McGuire | Forum Activity | Replied: Wed, Jul 24 2013 1:14 PM

It locked up in the process of doing this.  Are you suggesting manually trying that?

The Gospel is not ... a "new law," on the contrary, ... a "new life." - William Julius Mann

L8 Anglican, Lutheran and Orthodox Silver, Reformed Starter, Academic Essentials

L7 Lutheran Gold, Anglican Bronze

Posts 6722
Forum MVP
Lynden Williams | Forum Activity | Replied: Wed, Jul 24 2013 1:27 PM

Ken McGuire:

It locked up in the process of doing this.  Are you suggesting manually trying that?

Yes, to the link and select install.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 9947
George Somsel | Forum Activity | Replied: Wed, Jul 24 2013 3:31 PM

See the thread http://community.logos.com/forums/t/73068.aspx

george
gfsomsel

יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

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