Bug - Hitting Control and + while in Bible Facts causes Logos 5 to crash

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This post has 10 Replies | 1 Follower

Posts 468
Charlene | Forum Activity | Posted: Tue, Jul 30 2013 7:50 AM

This is specifically happening with the image of "Valley of Jehoshaphat" from Images from the People's Bible Encyclopedia.

While looking at Joel 3:2, I wanted to see if there was a graphic for Valley of Jehoshaphat. I right-clicked on Valley, selected "Place." Then clicked on Bible Facts. The first image that came up is so small, so I tried to enlarge it by doing Control and +. Logos 5 immediately crashes. I reproduced this 2-3, with the same results.

Charlene

Posts 5573
Forum MVP
Rich DeRuiter | Forum Activity | Replied: Tue, Jul 30 2013 8:19 AM

Charlene:

This is specifically happening with the image of "Valley of Jehoshaphat" from Images from the People's Bible Encyclopedia.

While looking at Joel 3:2, I wanted to see if there was a graphic for Valley of Jehoshaphat. I right-clicked on Valley, selected "Place." Then clicked on Bible Facts. The first image that came up is so small, so I tried to enlarge it by doing Control and +. Logos 5 immediately crashes. I reproduced this 2-3, with the same results.

Same here (with 5.1a beta 2, in Win7-64bit).

Here are my logs:

4251.Logos.log

8255.LogosCrash.txt

0412.LogosError.log

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 6717
Forum MVP
Lynden Williams | Forum Activity | Replied: Tue, Jul 30 2013 8:25 AM

Same here. Win 7 Pro. L5.1 beta 2.

Initially I ran Bible facts and tried Jerusalem. When I switched and did the Joel 3.2 text, I did not have a problem, but when I closed Bible Facts and tried it, the program crashed.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 227
LogosEmployee
Mike | Forum Activity | Replied: Tue, Jul 30 2013 9:40 AM

Thanks guys. I've confirmed this bug and I will submit a report to development.

Mike

Faithlife Tech Support
Win Logs|Mac Logs|Training

Posts 6717
Forum MVP
Lynden Williams | Forum Activity | Replied: Tue, Jul 30 2013 9:42 AM

Thanks Mike.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 468
Charlene | Forum Activity | Replied: Tue, Jul 30 2013 9:43 AM

I am not using a beta copy. Mine is the last stable version released: 5.1.0.0963

Running Windows 7 64-bit

Charlene

Posts 468
Charlene | Forum Activity | Replied: Tue, Jul 30 2013 9:48 AM

Mike (Tech Support):

Thanks guys. I've confirmed this bug and I will submit a report to development.

 Glad something good came out of the Valley of Jehoshaphat! Big Smile

Thanks, Mike!

Charlene

Posts 1471
Angela Murashov | Forum Activity | Replied: Tue, Aug 6 2013 11:35 AM

Charlene:
Logos 5 immediately crashes.

This will be fixed in 5.1 SR-3.

Posts 468
Charlene | Forum Activity | Replied: Tue, Aug 6 2013 12:18 PM

Angela Murashov:

This will be fixed in 5.1 SR-3.

Super! Thanks, Angela!

Charlene

Posts 1

many features of the tools are giving the same bug. Help-me!!!

Posts 5573
Forum MVP
Rich DeRuiter | Forum Activity | Replied: Fri, Aug 23 2013 8:31 AM

Flávio Américo Dantas de Carvalho:

many features of the tools are giving the same bug. Help-me!!!

I'm using 5.1a (RC1), and the bug described in the first post is now fixed. You can either wait for the release candidate (RC) to go live or update to it (see this thread for instructions).

If you are having problems beyond those specifically described above, please start a new thread and be specific about which tools are causing problems for you you.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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