Syntax Search Unavailable?

Page 1 of 1 (11 items)
This post has 10 Replies | 1 Follower

Posts 171
Mark Nigro | Forum Activity | Posted: Wed, Aug 21 2013 5:47 AM

I am getting the following message in my search window when selecting syntax "Syntax features are currently disabled because the necessary resources are currently unavailable." I cannot perform a syntax search but used to be able to do so. Anyone know what is happening? Running the latest iteration of L5 on Win 8. Thanks. 

Mark Nigro

Pastor/Teacher/Student/Writer

www.calvarychapelbiblecollege.com

Posts 4768
RIP
Fred Chapman | Forum Activity | Replied: Wed, Aug 21 2013 10:05 AM

I am assuming since you used to do them, you have a base package that includes them. It may be helpful to try that function and then post logs. Another thing you may try is to force an update to resources by typing "Update Resources" in the command box. If for some reason you have lost a required resource, that should identify and download it.

Posts 171
Mark Nigro | Forum Activity | Replied: Wed, Aug 21 2013 10:24 AM

Yes, I definitely do have the resources (L5 Platinum). Interestingly, the same workspace (layout) on my Mac version will allow me to run the syntax search. On my Win 8 machine, no. But if I close out the workspace and open just a search pane, the problem goes away. Very strange.

Mark Nigro

Pastor/Teacher/Student/Writer

www.calvarychapelbiblecollege.com

Posts 4768
RIP
Fred Chapman | Forum Activity | Replied: Wed, Aug 21 2013 10:29 AM

By workspace I assume you mean layout. If that is the case it sounds like the layout is corrupted. If that is the case delete it and rebuild it. That should solve the problem

Posts 29381
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Aug 21 2013 10:29 AM

Mark Nigro:

Yes, I definitely do have the resources (L5 Platinum). Interestingly, the same workspace (layout) on my Mac version will allow me to run the syntax search. On my Win 8 machine, no. But if I close out the workspace and open just a search pane, the problem goes away. Very strange.

I would enable logging and try the things mentioned in your post here. Then close Logos & post the logs. Some screen shots might be entertaining, er, informative too. (see my signature line for help on logging).

macOS, iOS & iPadOS | Logs |  Install

Posts 29381
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Aug 21 2013 10:30 AM

Fredc:
By workspace I assume you mean layout. If that is the case it sounds like the layout is corrupted. If that is the case delete it and rebuild it. That should solve the problem

It very well might. Yes

macOS, iOS & iPadOS | Logs |  Install

Posts 171
Mark Nigro | Forum Activity | Replied: Thu, Aug 22 2013 7:01 AM

Thanks guys. Yes, I meant layout (had that in parenthesis).

I can't do logs right now, but here is what is happening. I was able to get to Syntax searching within the saved layout. Had the pane open all day. Just switched now to "bible" for a search, and then back to syntax and got the same problem. Screen clipping attached.

Mark Nigro

Pastor/Teacher/Student/Writer

www.calvarychapelbiblecollege.com

Posts 171
Mark Nigro | Forum Activity | Replied: Wed, Aug 28 2013 6:06 AM

The problem persists. Here is a screen shot of the search pane to the left, which will not let me do a syntax search, and then a separate, dedicated syntax search pane on the right, which does show I have the resources and will let me perform a search. Very strange, and annoying. Logs attached.

5684.Logos Log Files.zip 

Mark Nigro

Pastor/Teacher/Student/Writer

www.calvarychapelbiblecollege.com

Posts 9070
LogosEmployee

When you open Help > About Logos Bible Software, what is listed under the heading "Syntax Search" in the scrolling list of resources on the left?

Posts 171
Mark Nigro | Forum Activity | Replied: Wed, Aug 28 2013 7:55 AM

Pasting in below, but first wanted to mention that occasionally I am able from the search pane to get the syntax option, while other times I cannot. Here are the resources listed as you requested:

Syntax Search

DB:SYNTAX-AFAT2012-06-16T01:04:30ZAndersenForbesHebrewOT.lbssyn

DB:SYNTAX-CSGNTSBL2012-12-11T22:39:24ZCSGNTSBL.lbssyn

DB:SYNTAX-LEXHAMSGNTSBL2011-06-15T23:47:48ZLSGNTSBL.lbssyn

DB:SYNTAX-OPENTEXTGNT2013-04-12T22:04:40ZOpenText.lbssyn

Mark Nigro

Pastor/Teacher/Student/Writer

www.calvarychapelbiblecollege.com

Posts 9070
LogosEmployee

This bug should be fixed in an upcoming release. As you discovered, a workaround in the meantime is to launch a search from a Syntax Search document.

Page 1 of 1 (11 items) | RSS