Greek Grammar Beyond the Basics—Update?

I ordered the Zondervan collection minus Greek Grammar because I already owned it but the links in the other Greek resources to Greek Grammar don't work with the old Greek Grammar.  Do I have to buy the same book twice for the links to work? 

Updated GGBB? When I talked with Dan Wallace and Verlyn Verbrugge a year-and-a-half or so ago at a Regional ETS conference, Dan said it would be ~5 years before a new edition of GGBB would be out.

(I know they are mining the Fathers and other Koine literature - LXX, I assume, as well as Josephus and Philo, I'd guess - for a more extensive database of examples.)

This is an oversight that Logos needs to fix. The easy way to fix it is to download the new file to everyone that has the old file.

As it stands now everyone who got the money saving upgrade has a broken set of tools.

Eric Weiss said:

Updated GGBB? When I talked with Dan Wallace and Verlyn Verbrugge a year-and-a-half or so ago at a Regional ETS conference, Dan said it would be ~5 years before a new edition of GGBB would be out.

We're not referring to a new version of the GGBTB from Wallace. We're referring to an updated version of the resource from Logos, which was apparently included with the Zondervan collection that just came out (but was not, as of yet, automatically provided to existing owners of the GGBTB resource). Pretty much the way Logos updates resources from time to time...

Donnie

Don Awalt said:

I wonder if Logos will comment on this issue for us? It is truly a problem that needs to be corrected.

That was the reason in my first reply that I specifically mentioned a phone call to customer support.

Donnie

John Brumett said:

Do I have to buy the same book twice for the links to work? 

The short answer is: no. 

I'll email you the long answer.

RayDeck3 said:

I'll email you the long answer.

Can you send me that email too?

I too am curious how to get the new resources linked to the old GGBTB, or get an update, whatever the solution is. Thanks!

Please email me too. I also have the old version, but bought the Biblical Languages Upgrade.

Jonathan Sine said:

Todd Phillips said:

More importantly, will the owners of the older version get an update?

My question too...

Me three...

me five....??!!

Jack Caviness said:

Why such secrecy? Why can't you publish an answer that affects so many Logos customers?

Agreed. Explain it here, in whatever length is required. That allows the forum regulars to answer the question quickly when it (inevitably) comes up in the future.

Donnie

me six....??!!

RayDeck3 said:

These are very different products. We no longer offer Wallace's Greek Grammar Beyond the Basics published by Galaxie,

As far as I know the cover art hasn't changed.

Same author, same content, same cover

I don't know that different publisher and manual tagging qualifies as "very different"

 So if a user buys the Vyrso version of a resource and Logos later offers a Logos version of the same resource, the user gets the new resource free (E.g. Francis Chan trilogy a couple months ago). If a user owns the Logos version of a galaxie resource and Logos later offers a Zondervan version of that same resource - all he gets is a dynamic pricing discount on a huge bundle?

Those who already own Wallace were encouraged to buy an Upgrade than the whole Languages Collection. There was no warning that these are two technically different books and hyperlinks would not work. I checked the Languages Collection but see no dynamic pricing. I am unable the use the Collection with my old Wallace. This is a huge let down. Logos, what should customers like myself do?

Peter Lever said:

I checked the Languages Collection but see no dynamic pricing. 

Hm. Something's not right. I need to look into this a little more.

Peter Lever said:

I am unable the use the Collection with my old Wallace.

That's not right either. Sounds like this isn't the fluke that I thought at first. I need to look into it a little more. I appriciate your patience.

RayDeck3 said:

One is a single title: Greek Grammar Beyond the Basics

The other is a collection which includes Greek Grammar Beyond the Basics and 34 other titles.

Ray,, something does not make sense here.

Logos sold on Prepub "Zondervan Biblical Languages Collection". It had a note on the page that said, "If you already have the Greek Grammar Beyond the Basics, go to this link and buy "Zondervan Biblical Languages Collection Upgrade". Which is what I and quite a few others have. It was on prepub for $399.95

We get this collection, and the links in the Zondervan Biblical Languages Collection resources that refer to GGBTB do not work - they point to a different resource name, not the resource name of the GGBTB that we have. 

Quite  few people here have noted that GGBTB has not changed, so we are presuming the resource was renamed and that can be easily rectified - otherwise, why would Logos sell as an upgrade presuming we have GGBTB, and the GGBTB links don't work?

Also - 

1. If these are different resources, why was an upgrade offered in the first place? That makes no sense.

2. There is no dynamic pricing on Zondervan Biblical languages Collection at this link, it shows as a price of $616 for me.

How do we get this resolved so our copy of GGBTB works with the Zondervan Biblical Languages Colleciton we just bought????

Thanks!

RayDeck3 said:

David Thomas said:

If a user owns the Logos version of a galaxie resource and Logos later offers a Zondervan version of that same resource - all he gets is a dynamic pricing discount on a huge bundle?

Maybe I misunderstand the expectation here. Are you thinking that because a user owns one book in a collection of 35, they should get the other 34 for free? What am I missing?

Don, Jonathan and Peter have already stated my expectation - those who had the old GGBTB would have a version of GGBTB that works with their other resources.

RayDeck3 said:

Servant said:

I am curious as to what makes them "very different products."

Could you elaborate?

One is a single title: Greek Grammar Beyond the Basics

The other is a collection which includes Greek Grammar Beyond the Basics and 34 other titles.

Oh boy, that sure sound "logical" (pardon my sarcasm).  

Different in what sense? I own Encountering the NT 2nd edition but I don't get dynamic pricing on the Encountering the Bible collection.  I understand the one I own is a different edition, but if this one (GGBB) is the same resource and the only difference is that once it was sold as a single title and now is sold as part of a bundle, then shouldn't we still get it updated as a courtesy due to the fact that we already own it instead of just being "pushed" to buy a whole bundle just to get the updates.  In essence what you're saying is we've got to pay to get it updated...how?...by purchasing the bundle with the dynamic pricing we've been given.

So let me ask you this: Since the "Galaxy" version, which is the same as the "Zondervan" version, is no longer being sold, does that mean we will never get our "Galaxy" version updated? If no, then I guess we're stuck with some broken links, etc. If yes, then why not just go ahead and give us the updates without having to purchase a whole bundle that includes what we already own? Am I making sense? I'm sure I'm not speaking for everybody, but I'm also sure everybody agrees with me in this whole thing about the "new" and "old" GGBB.

Thanks!

DAL

The value proposition advertised by Logos includes interlinking. If in future resources change vendors or publishers, does that mean our resources do not get updated ever braking the promise that we need not buy the same book twice? Again what is Logos definition of a book - for users it means the title - not the technical file name.

RayDeck3 said:

David Thomas said:

If a user owns the Logos version of a galaxie resource and Logos later offers a Zondervan version of that same resource - all he gets is a dynamic pricing discount on a huge bundle?

Maybe I misunderstand the expectation here. Are you thinking that because a user owns one book in a collection of 35, they should get the other 34 for free? What am I missing?

Yes Mr. Ray, it's a misunderstanding on your part.  There's no way we're expecting to get 34 new books for free just because we own one; no, we just want the updates on a resource we already own, that's all.  If Logos updated broken links, hyperlinks and other links, then all we're asking is for those updates without having to purchase a whole bundle.  Are we all making sense here? The whole point of this thread and of the OP is to see if we will get our copy updated without having to buy a bundle - you know, broken links repaired, typos corrected and things of that sort of nature.

Thanks again!

DAL