Recent Update Locking Up

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David Kivioja | Forum Activity | Posted: Sun, Oct 13 2013 12:06 PM

I was wondering if anyone else experienced Logos 4 locking up after the recent update?  When I start the software on a Windows machine, the computer shows Logos as not responding and then eventually asks whether I want to close the program or check online for a solution and close it.  Since it won't start correctly I can go and undo the recent update within the software.  Any thoughts on how to fix this?

Thanks,

Dave

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Lynden Williams | Forum Activity | Replied: Sun, Oct 13 2013 12:10 PM

Have you tried the repair tool in control panel? If you are on Windows Vista or later upgradde to the free engine, all books will be copied over, but you will have to reindex. www.logos.com/installation 

Post some logos. http://wiki.logos.com/Diagnostic_Logging

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Lynden Williams Communications

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Dave Hooton | Forum Activity | Replied: Sun, Oct 13 2013 2:03 PM

David Kivioja:
I was wondering if anyone else experienced Logos 4 locking up after the recent update?

If you are on Logos 4 the free update to Logos 5 (as per Lynden's post) may fix the problem but you won't have to reindex as it installs on top of Logos 4.

Dave
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Windows 11 & Android 8

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