Temporary freezes

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John S. Frost | Forum Activity | Posted: Sat, Nov 2 2013 12:11 PM

I was having trouble with LOGOS 4 text boxes (even before LOGOS 5 came out). I would get a prompt and begin to type. I only got 3 or 4 letters typed when it would freeze for 20, 30, 40 seconds. When the prompt came back, I could type 3 or 4 more letters. When I finally got my request in, it would take a long time to get the response. I haven't used LOGOS for months because it is so frustrating. There are delays at other times too. I finally called LOGOS because this was a big investment for me and I wanted to use it. The tech rep had me install the BASIC LOGOS 5 engine. It seems even worse. Here are my logs.5751.Logos Log Files.zip

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Dave Hooton | Forum Activity | Replied: Sun, Nov 3 2013 2:48 PM

John S. Frost:
It seems even worse. Here are my logs

These are outdated Logos4 logs. Delete them all, start Logos with CTRL key held and upload the log folder after reproducing the issue (use one text box and let us know which one).

Also tell us about your computer e.g. make, RAM, HDD, speed etc.

If you are on Logos 5 then this thread may be moved to the Logos 5 forum where there is a wider audience for helping with issues.

Dave
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Windows 10 & Android 8

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