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Johnny Thompson | Forum Activity | Posted: Fri, Nov 22 2013 9:00 AM

I'm using, or have been using Logos 3.5.0 on my iPhone 5. The app has completely stopped functioning. For several days no matter what scripture I wanted to read, it would only allow me to see Colossians 2: 9-10. Then it would switch to 2 verses in Romans 3. The screen would lock, I couldn't move to any other page. If I shut my phone down then rebooted, Logos would run correctly for one time, then lock up again. So my copy of 3.5.0 is totally useless. Do I need to delete and down load again? Any help would be greatly appreciated. 

Thank you 

Johnny 

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Wild Eagle | Forum Activity | Replied: Fri, Nov 22 2013 9:10 AM

Double click on the home button and try to swipe up to remove Logos from background. Open Logos app again. If it still crashes, delete and re-install 

"No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

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JT (alabama24) | Forum Activity | Replied: Fri, Nov 22 2013 10:21 AM

Do you have many downloaded resources? Do you have large note files? What resource were you using at the time of crash? How much free space is on your device?

macOS, iOS & iPadOS | Logs |  Install

Posts 19
Johnny Thompson | Forum Activity | Replied: Fri, Nov 22 2013 11:04 AM

Thank you for your reply alabama24. No, I don't have many downloaded resources at all, don't have any large note files, I have almost 7 gigs of free space left on my phone. Probably the best fix would be to just remove it from my phone and reinstall it. I've tried to re-download it again from the App store with it on there and nothing happens. I'm stumped!  

Posts 19
Johnny Thompson | Forum Activity | Replied: Fri, Nov 22 2013 11:08 AM

Thanks Wild Eagle. I have tried to reinstall from the App store, but the store will only let me "open" it. Then it opens it to an empty page as is always there. Do I need to delete Logos before I can download again? 

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Graham Criddle | Forum Activity | Replied: Fri, Nov 22 2013 11:09 AM

Johnny Thompson:
Do I need to delete Logos before I can download again? 

Yes, you would need to do that.

Note you will lose any downloaded resources and would need to download them again

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