Bug – Crash reporting typos

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Mike Binks | Forum Activity | Posted: Wed, Nov 27 2013 3:08 PM

Reporting a series of typos in Africa Bible Commentary (Bad links in the last paragraph of the section on Psalm 119 v 73-144.

The crash occurred as I attempted to report the third link.

7345.LogosLogs.mike.20131127-230213.zip

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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Mike Binks | Forum Activity | Replied: Sat, Nov 30 2013 1:12 AM

The 'Logos Error.log' which is included in the above post of logs shows...

"ManagedException: An exception was thrown in managed code."

I take it that the 'managed code' wasn't?

The 'Logos Error–2.log' shows 

"Error building request (POST https://services.logos.com/resource/v3/FileService.svc).
System.Net.WebException: Error getting response stream (Write: BeginWrite failure): SendFailure --->"

I thought that we Mac users were spared the vagaries of the .net nightmare.

The LogosCrash.txt shows

Error ID: 9082
Error detail: FileNotFoundException: Could not load file or assembly 'Logos.Documents.CustomResourceMetadata.Client, Version=6.0.0.4277, Culture=neutral, PublicKeyToken=null' or one of its dependencies.

Anybody any idea where my missing Logos.Documents may have gone?

All the other bits I posted seem to show that the 'managed code' was singularly unmanaged.

Anybody from Logos with an explanation of what went wrong or a solution to the problem?

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Tue, Dec 3 2013 1:53 PM

Does attempting to report a typo on that link consistently crash? It looks like it's getting a null value when trying to display the popup for that particular area of the resource (presumably that third link). 

I'll make a case for a developer to look into this.

Dylan Rondeau, Software Tester

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Mike Binks | Forum Activity | Replied: Tue, Dec 3 2013 3:18 PM

Dylan Rondeau:
Does attempting to report a typo on that link consistently crash? It looks like it's getting a null value when trying to display the popup for that particular area of the resource (presumably that third link). 

Thanks Dylan

I have just been back and annoyingly (for your typo people) repeated the exercise in reverse order without incident.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Tue, Dec 3 2013 3:21 PM

After posting I did some more poking around and was indeed able to repeat your crash. Smile I'll update the thread once the developers take a look at it.

Dylan Rondeau, Software Tester

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