Logos 5 crash after install of software and log into account

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Bryan Gentry | Forum Activity | Posted: Sat, Jan 18 2014 6:53 PM

Today I defrag my hard drive on my computer, then tried to use Logos 5.  However it would not start so I tried to repair it in the control panel.  This did not work.  Restart then uninstall Logos 5 reinstalled from: www.logos.com/install  software downloaded and installed and asked me to login to my account.

upon login  a window came up and said Logos 5 has stopped working and must close.

Tech support could not help me on Saturday when I tried as this was above their head.

Now I have to wait until Monday until the higher ups are in.

I was trying to complete some work on Logos tonight, but the software will not even load now.

If someone has some suggestions...please advise

Bryan 423-605-2690

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 18 2014 7:03 PM

Welcome Bryan,

We need to see some logs to diagnose the problem --> https://www.logos.com/support/logos5/windows/problem

Dave
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Windows 11 & Android 8

Posts 2
Bryan Gentry | Forum Activity | Replied: Sun, Jan 19 2014 11:47 AM

hey...thanks for your help...when I hit the control C key upon logging in after reinstall, it downloaded and rebuilt my database.

all fixed now...

Bryan G

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