Logos 5.2.0.91 Crash on sign in

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This post has 4 Replies | 1 Follower

Posts 4
Jerry Holm | Forum Activity | Posted: Fri, Feb 21 2014 10:46 AM

When I try to open Logos it acts like its going to open.  The signing in window appears and then Logos crashes.  Every time I try to open it.  I'm running Mac OS 10.9.1 on a MacBook Pro 15" late 2008 laptop.

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Dave Hooton | Forum Activity | Replied: Fri, Feb 21 2014 11:58 AM

Please see https://www.logos.com/support/logos5/mac/crash as we need logs to see what is happening.

Dave
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Windows & Android

Posts 4
Jerry Holm | Forum Activity | Replied: Fri, Feb 21 2014 6:33 PM

Hi Dave,

I made the LogosLog file and here it is.

8037.LogosLogs.jerryholm.20140221-182619.zip

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Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Feb 21 2014 11:03 PM

A database is corrupt. Delete the folder /Users/jerryholm/Library/Application Support/Logos4/Documents/pvh72dxd.sxg/UserPreferences2, and restart Logos so that it can be fixed. Note that you will need to view the Library folder as it may be hidden.

Dave
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Windows & Android

Posts 4
Jerry Holm | Forum Activity | Replied: Fri, Feb 21 2014 11:48 PM

Thanks Dave, That seems to have fixed the problem.  I had to do something like that with my Thunderbird mail program as well.  Finally quit using it.

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